Monique Susana

sweet tooth🍭🍬🧁🍰🍨🍮🍩

[Monique Susana @Its_moniquee006]

It's always the customers who adjust. 🤷 Work around the outage, buy extra data, keep following up, and wait. Meanwhile, the bill never misses a due date.

[WASSUP ZEIN | ia👩🏻‍🔬📚 @_choi_TXT_]

sobrang lala ng serbisyo niyo @PLDTHome @PLDT_Cares pag singilan ang bibilis niyo pero putol-putol naman serbisyo niyo! walang ka-signal-signal edi ang ending kailangan ko pang mag load ng prepaid data😡

KITA NIYONG COMEBACK NI YEONJUN TAPOS NAGLOLOKO YUNG WIFI NAMIN ‼️

[Monique Susana @Its_moniquee006]

😂😂😂

[Monique Susana @Its_moniquee006]

Grow first. Everything else follows. 🌱

[Monique Susana @Its_moniquee006]

@ABSCBNNews @jekkipascual Mas magiging convincing ang ganitong balita kung kasabay nito ang pagbaba ng complaints tungkol sa services nila🙃

[Monique Susana @Its_moniquee006]

Seeing posts like this almost every day. 😔
Subscribers pay their bills on time, so it's only fair to expect reliable service and faster repairs when problems occur. Hindi dapat normal ang ilang linggong paghihintay para maibalik ang internet. 💔

[Kiyoju @haydzkng]

@iamMVP @PLDT_Cares @pldt
Repair ticket number 00010154177
Hindi pa rin ba maaayos ang internet namin? Lagi na lang ganito! Abutin ng ilang weeks at months bago aksyunan! At every 2 months, laging nagkakaproblema! Panay follow up ko sa messenger, kakapagod na!
#NoInternetAgain

[Monique Susana @Its_moniquee006]

🙃

[Monique Susana @Its_moniquee006]

Good news naman ito. 👍
Sana mas marami pang communities ang makinabang sa mas maayos na connectivity. 🌐

[Context.ph @contextdotph]

Globe Telecom is stepping up infrastructure and resiliency upgrades in Aklan and Antique to boost connectivity for residents, businesses, schools, hospitals, and government offices amid the growing digital economy.

https://t.co/yKOGOGhEmE

[Monique Susana @Its_moniquee006]

@ajthefujoshi @ConvergeSupport Nakaka-frustrate talaga kapag consistent ang downtime pero inconsistent ang updates. Sana seryosohin ng Converge yung mga reklamo ng subscribers nila. 😔

[Monique Susana @Its_moniquee006]

Sulit na sulit ang subscription fee natin ah 😭 bawat buwan may libreng stress, frustration, at outage notifications. Premium experience. ✨

[ENRI @enrkio]

tangina nyo talaga kahit kailan. laging sumisinok connection sa inyo! @pldt @PLDT_Cares

Problemang napakatagal na yan. Alam ko na nga kung anong oras kayo nawawalan sa consistency nyo eh.

9am, 12:40pm, 10pm, 12am, 2am

[Monique Susana @Its_moniquee006]

🙌✨

[Monique Susana @Its_moniquee006]

@CassNanonKrist Buti sa inyo mabagal lang, dito samin 1week ng walang internet 😭 Grabe pahirap ng Converge 🤧

[Monique Susana @Its_moniquee006]

Sharing this kasi parang paulit-ulit na lang yung same issue 😕 Long downtime + poor updates = frustrated customers talaga.

[Riz @rizzavillegas]

@ConvergeSupport Hello! 5 days na wala kami internet. Sabi lang ng customer service rep niyo na wait ko lang daw ng update. Can you update me kung ano na status and kailan niyo maayos yan?

[Monique Susana @Its_moniquee006]

@Elmer_4x Real.🥲 Imagine ikaw pa maghahabol ng update para sa service na binabayaran mo.🙄

[Monique Susana @Its_moniquee006]

@dariedghy @PLDT_Cares Nakakainit ng ulo yung ganyang support. From csr to agent pinapasa ka nalang tapos wala namang resolution. Sana man lang may accountability sila sa mga scheduled installation 😤