James Cammareri

CX Leader / Passionate about #CX / Love sports and personal fitness / Proud Dad

[James Cammareri @JCamm20]

@Immy_220 JBL Bluetooth speaker

[James Cammareri @JCamm20]

@CowboyChomp @DannyPhantom24 ?? He had do er 100 tackles last year and started all 17 games as 9’er. Not a starter?

[James Cammareri @JCamm20]

@Shawn_Farash The goats !!!! lol

[James Cammareri @JCamm20]

@dallas_tracker

[AmplifAI @amplifAI]

What if you could save money by investing in your people?

Good #coaching offers more than just performance improvement – it delivers cost-saving benefits that can have a massive impact on your #contactcenter's bottom line.

See the infographic: https://t.co/G8SzmRCd3y

[AmplifAI @amplifAI]

#Coaching is seen as the best way to boost results for your #contactcenter. But what if coaching doesn't help? 🤷‍♂️

Here are 10 things that can make coaching in #callcenters go wrong. Find out which issue (or issues) is holding back your coaching efforts.

https://t.co/n4PrAOnIZR

[AmplifAI @amplifAI]

🙋‍♀️ Saying you want more sales is easy!
🤷‍♀️ Making the plan to get more sales is a lot harder...

See how the team at this #bpo increased their sales close rate by 35% – with more than half of their #callcenter agents consistently exceeding the SCR goal.

https://t.co/XGxNtjHHUJ

[AmplifAI @amplifAI]

🎉 Big News! 🎉 AmplifAI secures its spot on the Inc. 5000 list, proudly ranking No. 1119 among America's fastest-growing private companies for the second year running. Kudos to our fantastic team, valued clients, and trusted partners 🚀 #Inc5000 #Teamwork #AIforTeams

[AmplifAI @amplifAI]

Real-time assist is revolutionizing #customerservice. But is it the next big thing or just another buzzword? 🤔

Use this Pros & Cons list to help decide if real-time agent assist is the solution to your #callcenter challenges.

Get the ✅ & ❌ --> https://t.co/A1wouyJpRX

[James Cammareri @JCamm20]

@davidhelman_ Class act 49ers. Unbelievable

[COPC Inc. @COPC]

Find out what factors contribute to more work-at-home employees reporting they intend to stay with their organization in our concluding Employee Engagement Report. https://t.co/oO3Tn90MlU

[James Cammareri @JCamm20]

@nascartyler1 Lol. Nice!!

[James Cammareri @JCamm20]

@ConorDaly22 @NASCAR @CLTMotorSpdwy @ToddAultIII @FloydMayweather @tmtracing50 Nice

[James Cammareri @JCamm20]

@KoelleChristian @KauligRacing Heading to Daytona!!!

[James Cammareri @JCamm20]

@chadknaus per your request on Nascar Hub to today, you have to include @AJDinger as a driver in the Nascar Lemans race. He’s a veteran Nascar driver, road course expert/winner, has run many endurance/24 hr races and has won at the Daytona 24 Hour. Has to be the Dinger!!!

[COPC Inc. @COPC]

With effective design, quality can predict #CSAT, providing actionable data that leads to significant and sustained improvements. Check out these straightforward approaches to realign #qualityassurance with #customersatisfaction.

#contactcentersolutions
https://t.co/llBovSgXqu

[COPC Inc. @COPC]

Join Rick Zayas, @COPC VP, as he addresses how organizations can overcome post-pandemic labor challenges at the @ExecsInTheKnow Customer Response Summit pre-conference workshop – March 28-31, 2022.

Register Today: https://t.co/wb8WLm8SjB

[TranscomNA @TranscomNa]

Kyla Smith-Starks, Sr. VP at Transcom shares the skills her team gained after taking @COPC Inc.’s certification courses.
https://t.co/HmetqqXyzg

[COPC Inc. @COPC]

Kyla Starks, Sr. VP at Transcom shares the skills her team gained after taking COPC Inc.’s certification courses. Plus, she shares why she believes the time & financial investment was the right choice for her team & organization. Check out the blog post: https://t.co/OyToBVRCLW

[COPC Inc. @COPC]

Congrats to Adam McCreery, Associate Director Customer Care at @HelloFresh, on winning COPC Inc.'s giveaway as part of the @CustContactWeek Demo Dash at #CCWNashville. We hope you enjoy your prize!