@colincoller @getsquire Oh no. I thought I had a 2pm appt but they just called and said it didn't process, even though I received 2 confirmation emails.
Brands win with the new CMO, but that takes more than just a CMO who believes in #CustomerExperience. It requires changes in goals and metrics, investment in VoC and customer insight, and a collaborative, consultative approach to improve customer-centricity across the org.
Well done @ThinkwithGoogle, this is a great resource. I'd love to see a version specific to B2B customer journeys. How Search Enables People to Create a Unique Path to Purchase https://t.co/SumPhcfVCa
First topic: Optimizing for career growth. Focusing on ppl who want an expedited track to senior roles or starting their own co’s some day. I’ve talked to quite a few eng candidates trying to optimize for this. Here’s my framework for thinking about it
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