Included in the resort fee here at the @SheratonPK is a “Keiki” (children’s) gift. They sent up the gift upon request, and, no joke, this is what arrived: “Dinosaurs Divorce, a Guide for Changing Families.” I think I’ve been #bonvoyed. Right, @bonvoyed? Lordy, @MBonvoyAssist...
@HiltonHotels Okay, why didn’t anyone tell me that? You haven’t replied at all and completely ignored me. If a manager will be reaching out, just say that.... please don’t ignore and just don’t respond. That’s very unprofessional.
@HiltonHotels I did. I DM’d you on my account @TheForwardCabin account. Please reply to my inquiry there and advise why you haven’t replied back previously.
@HiltonHotels I’ve messaged you several times from my account @TheForwardCabin. Why have you not replied there? You’ll find all the details of my concern via DM there. You’ll also be able to see how you never replied back to me after I contacted you several times.