It's now been over 4 weeks since Katie and I checked out of our @MarriottBonvoy Homes & Villas stay. Still no refund of our 400 euro in security deposits, no elite nights posted, and definitely no 40k bonus points (20k x2 bookings).
Has anyone else had issues with @Marriott H&V?
Contacted @MarriottBonvoy Marriott Bonvoy Guest Experience 2X about bad experience at Springhill Suites Scranton Montage Mt PA. Both said Mgr would contact me. 2 mths later still NO CONTACT! Why would I book with Marriott if Mgmt does not respond? @bonvoyed#NoiseAroundtheEdges
Marriott’s stunningly bad IT strikes again! This is what happens when you spend all of your money of advertising and nothing on the systems that are the heart of your business.
Currently in sportswriter hell: unable to book a hotel on Marriott app, Marriott website or Marriott phone number. Anyone else experiencing similar issues this afternoon?
Why do I keep trying to book with @MarriottBonvoy? Getting @bonvoyed every single time. Room is 23k. Wife has a 25k and a 50k cert. Only option given online is to use the 50k cert. Stop trying to trick me into wasting a higher certificate!!!!
This is the @MBonvoyAssist @Westin Manager that chased me down. Once I questioned the bill, he’s actually calling for security to remove me. By the way I wasn’t acting like a “Karen” here I was just questioning the bill. #NSNG
@ungulo11 Check any points blog/site. Marriott going full dynamic and ditching award charts and AA switching to spend based loyalty are the two main stories you will see everywhere today.