@SpectrumBiz awful job by Spectrum Business. Has an outage going on two full days, costing us thousands in lost sales and then offers a $5 credit for the inconvenience. Absolutely awful, terrible service.
@Square be prepared for your Square hardware to fail as soon as the warranty expires. Will they cover it? Absolutely not because they know their hardware sucks and the customer service is terrible!
@SquareSupport really funny how Square refuses to stand behind their products. I’ve had 75% of my Square terminals fail in 2 years and now one breaks, I’m expected to be OK with paying for a new one? Your products are so poor, I’m forced to have extras on hand so I can stay open
@HPSupport All of this after wasting 2 hours on the phone this morning with customer service who can’t offer any additional help except for reading me the instruction manual.
@HPSupport Why is your support team so worthless? My printer, which is under warranty, breaks. You say you’re going to send me a new one, I receive a refurbished one that also Doesn’t work, and now I have to wait 24-48 hours for a case manager to call me back?
@SQSupport The @Square account rep I dealt with when signing up promised me a custom processing rate, but the rate was not put on my account. I’ve called/chatted/emailed support ~20 times over the past 9 weeks, each time being told I’d hear back in ���1-3” days. 9 weeks.
Absolutely DO NOT recommend using @Square for credit card processing. They promised us a custom credit card processing rate, haven’t honored it, and after 4 weeks I still can’t get on the phone with someone who can help. Terrible customer service all around.