Jack Boswell

[Jack Boswell @Jack30208293]

@DFS I am still waiting for someone to deal with my complaint about a sofa which the delivery driver damaged during delivery in February. I have emailed [email protected] [email protected] and [email protected]

Please sort it out.

[Jack Boswell @Jack30208293]

@kazza_2013 I hope you had more luck than me - they simply emailed me to say they won't do anything about it. Useless.

[Furniture Village @OfficialFV]

@kazza_2013 @Jack30208293 Good afternoon K, thank you for your tweet. We have responded to your DM. Kind regards, Fv Team

[Jack Boswell @Jack30208293]

@kazza_2013 @OfficialFV They are without a doubt the worst company I have ever dealt with. Appalling customer service.

[Jack Boswell @Jack30208293]

@OfficialFV I have sent several DMs, many emails, and many hours spent on the phone

[Jack Boswell @Jack30208293]

@OfficialFV it has now been four months since you sent me a chair with two sets of left legs and no right legs.

Will someone please take responsibility and sort it out

[Jack Boswell @Jack30208293]

@OfficialFV Still nothing... wtf is happening @OfficialFV ??

[Jack Boswell @Jack30208293]

@OfficialFV you sent me the wrong chair legs with my chair. I complained on 30 Jan and got nowhere. I emailed your CEO on 4 Feb, no answer. Pls sort it out. Order: 8093F2427

[Jack Boswell @Jack30208293]

@OfficialFV I replied promptly to this message but still got no reply. You sent me the wrong legs - how hard can it be?