@gobank Absolutely unbelievable! I state the card request is fraudulent and you inform me it’s flagged as identity theft but you don’t take action. Banking laws require you to Know Your Client. Who’s being protected here; Customers or Fraudsters?
@gobank I received an unsolicited MasterCard account and called to cancel. Your rep wouldn’t assist me even when I told him this is fraud. #worstcustomerservice#Fraud