Ollie Ford-Parry

[Ollie Ford-Parry @Jaffaman_21]

@EastleighBC you missed my bin on Tuesday. I’ve had to complain to your customer services team just for it to be acknowledged. Today you sent me an email saying it’s been collected when it hasn’t. When is it going to be collected? Do I get a week’s discount off my council tax?

[Ollie Ford-Parry @Jaffaman_21]

@AmazonHelp Can you tell me how I can retrieve an old web chat so that I can get a record of it?

[Ollie Ford-Parry @Jaffaman_21]

@AmazonUK @AmazonHelp Your courier left a parcel in a bin. The bin was emptied before I could get it. Your customer service team Ethar & Jou were nothing but rude & unhelpful & refused to escalate the complaint. I want someone who can deal with it to contact me within 24hrs

[Ollie Ford-Parry @Jaffaman_21]

@AmazonHelp Aren’t there just direct contact details for a complaints team that I can use?

[Ollie Ford-Parry @Jaffaman_21]

@AmazonHelp I don’t want to do another Web chat. I’ve already done one of those and your staff were rude to me. Can you give me the details of how I can complain about them? According to Ethar, it is apparently not possible to complain. He then ended the chat without resolving the issue

[Ollie Ford-Parry @Jaffaman_21]

@AmazonHelp I think you have an issue with your delivery contractor

[Ollie Ford-Parry @Jaffaman_21]

@AmazonHelp I’d love to, but….

[Ollie Ford-Parry @Jaffaman_21]

@McDonaldsUK Didn’t know single bacon and sausage McMuffin was on your menu. Is it a surprise item? It certainly wasn’t what I ordered. By the way, your AI chatbot is terrible

[Ollie Ford-Parry @Jaffaman_21]

@TalkTalk @ollie It seems convenient that the charge for the engineer visit is the same as the amount of compensation you agreed to pay me

[Ollie Ford-Parry @Jaffaman_21]

@TalkTalk Why are you charging ME because you had to send an engineer to my house to fix the problem that you made! You broke my router. Apparently you couldn’t send me a new one without sending an engineer. Why the hell are you charging me? You actually owe me compensation!!!!

[Ollie Ford-Parry @Jaffaman_21]

@TalkTalk @ollie No, I’d rather just do this in public. Your colleagues told me I wouldn’t have to pay because you broke my internet. Now you want me to pay! Sort it out

[Ollie Ford-Parry @Jaffaman_21]

@TalkTalk Your complaints case manager was supposed to phone me at 9am this morning. Why haven’t I had a phone call? You broke my internet connection on Tuesday. Show some urgency!

[Ollie Ford-Parry @Jaffaman_21]

@X Sort it out please? I’ve muted some of these hashtags but they still keep showing up. I’ve been reporting & blocking these too! This platform is becoming unusable due to so much spam

[Ollie Ford-Parry @Jaffaman_21]

@O2 just had a scam call from [phone] pretending to be you. asking if I wanted a 30% discount on my bill. When I challenged them, they passed me around 4 or 5 different people. One of them even told me his name was Scam & that he was trying to pass the scam on to me.

[Ollie Ford-Parry @Jaffaman_21]

@Uber_Support No reply??

[Ollie Ford-Parry @Jaffaman_21]

@UberUKsupport my McDelivery says it was delivered but I don’t have it. Your driver took it back to the restaurant because he ‘couldn’t find our house’ according to the restaurant. You’ve charged me because your driver is useless. Please help

[Ollie Ford-Parry @Jaffaman_21]

@Uber_Support Tried that. It was through the McDonalds app, so doesn’t appear on my Uber Eats history and there is no phone number to actually talk to someone. My money has been taken but your driver couldn’t be bothered to drive 50 yards further down the road!

[Ollie Ford-Parry @Jaffaman_21]

@ubereats_uk My McDelivery is saying that it was delivered but it hasn’t been. You’ve taken my money. I want my McDelivery!

[Ollie Ford-Parry @Jaffaman_21]

@ubereats_uk @UberUK @UberUKsupport How is it that you won’t give us a refund because the restaurant keeps getting the order wrong? Just look at the reviews for the restaurant. They’re a shambles but you think we’re lying? It’s a joke #ripoff #daylightrobbery

[Ollie Ford-Parry @Jaffaman_21]

@RoyalMailHelp your driver left a parcel in the brown food waste bin. Really?? 🤢🤢🤢