Jake Rose

[Jake Rose @JakeRoseYES]

@AmexNL I have an issue with trying to contact you regarding closing my account. I cannot access the app nor phone up as I am based in UK. How’s best to do this?

[Jake Rose @JakeRoseYES]

@OHRA how can we cancel pet insurance? Can’t log in as my partner doesn’t have a Dutch number anymore and can’t make international calls. Seems impossible for such an easy ask

[Jake Rose @JakeRoseYES]

@SF_England your phone lines keep cutting me off. How do you expect me to remake payments when I cannot talk to anyone?

[Jake Rose @JakeRoseYES]

@DHLNL how can I return a parcel I didn’t want to accept? Your driver had accepted the delivery on his tablet before we could reject.

[Jake Rose @JakeRoseYES]

@homarycom a leaky faucet supplied by you has caused damage to our new kitchen.
I am asking for a refund but you’re sending a replacement, this is not what I want or need. I already have a new tap installed as I cannot wait for 16 weeks for a replacement.

[Jake Rose @JakeRoseYES]

@UPS_Netherlands my parcel has failed delivery twice to collection location, I have tried to change the location but keep getting failures.
Can you let me know what the problem is?

[Jake Rose @JakeRoseYES]

@PostNL I have a problem with a missed delivery, the QR code posted through my door doesn’t return any results. Can you let me know where I can collect my parcel from? I am afraid I will miss it and the parcel will be returned

[Jake Rose @JakeRoseYES]

Also her phone is blocked from making any calls and she can’t use any data when outside the house. What is your compensation policy?

[Jake Rose @JakeRoseYES]

@simyonl my girlfriend has just gone over here bill by €350!!!! How can this be? She’s been at home connected to her wifi a majority of the past 3 weeks. There’s an error on your billing somewhere and you’re uncontactable??

[Jake Rose @JakeRoseYES]

@energiedirect I’ve had no response to this. If I receive a late charge because of the companies IT issues I will not be happy

[Jake Rose @JakeRoseYES]

@energiedirect what’s the issue this time? Without fail every month I get a fresh error when trying to pay

[Jake Rose @JakeRoseYES]

@KPN I cancelled my service because you caused me inconvenience twice due to cancelling 2 appts in 2 weeks with no contact on your part. I am not willing to return it because of this. I am holding your equipment for 12 weeks for you to collect. Please advise

[Jake Rose @JakeRoseYES]

@energiedirect Can you dm me so I can have a call back? I’d like to submit a complaint about how I am being handled and I am not paying all this money without seeing an invoice

[Jake Rose @JakeRoseYES]

@energiedirect when I pay my bill each and EVERY month my homepage does this. Why??? And why do I get charged extra for your bugs??? I’d like a refund for every month I have been charged extra because of your inability to allow payment for challenging times like these

[Jake Rose @JakeRoseYES]

@easyJet I have a claim submitted through a third party threatening legal action that you haven’t yet responded to, let me know how it’s progressing?

[Jake Rose @JakeRoseYES]

We have 2 weddings this weekend with a packed schedule which you’re screwing massively. In the past few months we have had 2 cancellations and 2 others delayed. I also have an ongoing third party legal claim which you haven’t responded to? Absolute farce.

[Jake Rose @JakeRoseYES]

@easyJet how comes my flight from Amsterdam to Luton has been delayed by 2 hours today? Getting a notification at 4am isn’t ideal. What is “overnight delayed”? Seems like a really invalid excuse to be honest

[Jake Rose @JakeRoseYES]

@DHLNL my parcel was delivered to a neighbour, but I have not received a note telling me which neighbour, can you please shed some light on this? I have many neighbours in my vicinity

[Jake Rose @JakeRoseYES]

@Taffinexile1 Simmer down you weapon