Helen

[Helen @Jamtart99]

@TalkTalk Just had my bill, no reduction for loss of service for the last month! Talk about taking the p*ss 🤑

[Helen @Jamtart99]

@TalkTalk 36 hours and still no further update on the situation!
Appalling lack of service, and customer awareness.

[Helen @Jamtart99]

@jackdudders @TalkTalk They truely are diabolical

[Helen @Jamtart99]

@TalkTalk And don't ask me to DM as it's a pointless exercise, thanks.

[Helen @Jamtart99]

@TalkTalk Any update on the ongoing issue? 21 hours since you admitted that there was a problem and no update since, very poor customer service. I've had the problem of dropping wifi for a month & hours & hours on chat have got me nowhere!

[Helen @Jamtart99]

@TalkTalk 20 hours, and no progress update, what a joke of a company.
Please don't reply asking me to DM, 'cause there's clearly no point.

[Helen @Jamtart99]

@Becksieboo75 @BThatshot @TalkTalk Mine's been like this for a month, bloody joke, spent so many hours on chat, ridiculous. Had a new router too, still the same!

[Helen @Jamtart99]

@TalkTalk This has been happening to my line for a month now, eifi drops out anytime day night. Spent many many hours on chat all say 'I'm the one that'll sort it for you' 🤣 new router, still the same, up & down like a whores draws! Awful customer service, diabolical.

[Helen @Jamtart99]

@CWAChead @Chester_Cycling Not to mention pedestrians!

[Helen @Jamtart99]

@TalkTalk You initially responded to my dm, but now you're ignoring me!

[Helen @Jamtart99]

@TalkTalk I have sent dm's but no one has responded to them!

[Helen @Jamtart99]

@Mags2C2 @TalkTalk It's an absolute shambles, I've had issues with service for days on end, a new router hours and hours and hours on 'chat' each one promising that they can fix it, guess what still not fixed. Will be looking gor a new provider tomorrow, nothing can be as bad as @TalkTalk

[Helen @Jamtart99]

@TalkTalk I have, but you haven't responded!

[Helen @Jamtart99]

@TalkTalk And just like that it's 9pm and you've all logged off and gone home, and I've still got no wifi connection! Thanks a bunch Talktalk

[Helen @Jamtart99]

@TalkTalk Sent

[Helen @Jamtart99]

@TalkTalk I'm on chat mow with Chris, but going round & round in circles answering the same questions again & again.
I need this to be escalated as I've now spent far too much of my time and the service from talktalk is well below what should be expected.

[Helen @Jamtart99]

@TalkTalk What on earth is going on, I've been on a chat for another 2 hours, got nowhere, & now have had a text message to appologise for the abrupt disconnection.
I just want a stable wifi connection that doesn't keep dropping out, is that too much to ask, afterall it is what I pay for!