Jannene

current affairs junkie, wife, mother of 2 awesome boys...tweets and opinions are my own.

[Jannene @Janneneh]

@SageGroupZA Sorry, but the lack of communication from SAGE Accounting is appalling. Despite that bank feeds (i.e. SBSA) has not worked since March 20th, no impacted clients were informed of the issue. Instead, we are all left trying to resolve via a faceless chatbot!

[Jannene @Janneneh]

@ApstDeza @Pales_a_M @EFFSouthAfrica @afriforum That’s BS. A bank generated pop does not disclose the accounts balance. An original PoP does not require manual ‘manipulation’ as suggested.

[Jannene @Janneneh]

Big thanks for the most awesome service received on a flight. @fastjet this lady on the JHB to Vic Falls route today deserves a thank you, raise or promotion. She was a consummate professional, kind & handled every client like gold. One of the best we have met! Thanks!!!!

[Jannene @Janneneh]

@RediTlhabi Time to chuck out the loyalty to the Blue Bank and move to a bank that works for you. @StandardBankZA has the forgotten who their clients are.

[Jannene @Janneneh]

@SunsynkLtd https://t.co/e1Kkpjw512

[Jannene @Janneneh]

@SunsynkLtd Please action your complaint inbox. I sent a compliant more than 2 weeks ago and followed up on this. Still no response from @SunsynkLtd , so please tell me why sending another email into your universe will produce different results. Sincerely, Peeved Customer.

[Jannene @Janneneh]

Are any other clients affected by @SunsynkLtds non existent after sales service. We installed an 18kw Inverter in May but do not yet have access to our site on Connect App due to their 'no end date' migration ongoing since January. No response to complaints. Any other options?

[Jannene @Janneneh]

‘highly trained…’ no man 🤣

[Newzroom Afrika @Newzroom405]

[JUST IN] President Cyril Ramaphosa remains in war-torn Ukraine as his highly trained security personnel along with media contingency look set for more hours of detention in Warsaw Poland @govanwhittles has the details.

Watch: https://t.co/htUk6Q6sHE

[Jannene @Janneneh]

@PSAFLIVE Shocking reporting. Biased and not objective at all!

[Jannene @Janneneh]

@Airport_FRA abdolutely shamefull service today. Stopping all non EU passport holders from going to Immigration with no explanation. We all paid the same airport taxes. #Stayaway #Frankurtairport

[Jannene @Janneneh]

Post 4...Sorry to say that after two months of this, #Yoco is just not worth the lack of #customerservice when you have technical issues...we have allot lately... Good Luck #Yoco, we hope you manage to resolve your support issues before you lose the rest of your customers.

[Jannene @Janneneh]

Post 3...We look into the Khumo option...but sadly it does not offer the same functionality as #YocoGo and #YocoPro - so not a solution for us. What Next....

[Jannene @Janneneh]

Post 2...Multiple emails to #Yoco customer support and #Yoco complaints. No response. We tweet #Yoco. Some movement. No Solution. Email again. Response (without even looking into our issue) ISP issue - change ISP or upgrade to Khumo.

[Jannene @Janneneh]

Post 1...So it looks like we have reached the end of our journey with #Yoco. What could be an awesome product for small business is destroyed by the total lack of customer support. Endless issues the last two months resulting in some clients being overcharged.

[Jannene @Janneneh]

@Yoco_ZA Done. Including screen shots of last mail.

[Jannene @Janneneh]

Dear @Yoco_ZA. Any chance someone will take time to address the complaint emailed on 27/8 to [email protected]. We have had no response. Nada. Not even acknowledgement. All related to the frequent technical issues over the last months negatively impacting business.

[Jannene @Janneneh]

@Yoco_ZA I really do hope you can sort out your technical issues and jack up your support team as this will seriously effect your business. We have been a loyal #yoco customer for the past few years - but enough is enough. #almostreadytojumpship #yoco

[Jannene @Janneneh]

But why. Doesnt he understand he is no longer a Union Boss!

[eNCA @eNCA]

[BREAKING NEWS] Ramaphosa promises to engage mine management about R1000 pay increase for workers. #DStv403

[Jannene @Janneneh]

@MTNzaService My email sent to [email protected] is still unanswered since Saturday. Seems MTN offers #noservice over weekends!

[Jannene @Janneneh]

Hey @MTNzaService How does someone contact you from outside of South Africa? I have blocked my Sim, cannot find my PUK and it seems I have no way to call you as the only number you offer is 083 135 that I cannot call from here!