Jason Gong

GTM advisor 👾/ co-founder of @firezonehq (YC W22), VP of GTM at @growthxai, @affirm, @kitehq

[Jason Gong @jasgong]

@benjaminprinter How are you tracing buyers back to the broad posts? Is that mostly what they tell you on calls, or can you see them moving from broad posts into the technical stuff?

[Jason Gong @jasgong]

@doooyle its too hot where you are

[Jason Gong @jasgong]

@shannholmberg I used 40 curated emails in a playbook that the agent read before writing outbound. Worked really well. Could've given it all 10,000 emails I'd sent but I doubt it would've been much better.

[Jason Gong @jasgong]

SF doomers talk about whole industries getting replaced with AI, but i fully expect most ai native companies to just be existing companies that build the right ai-native culture, teams, software that run their businesses. bit by bit, ghost in the shell style.

[Harrison Chase @hwchase17]

Coding agents (Claude code, codex) -> personal agents (instinct, muse) -> companyOS (???)

[Jason Gong @jasgong]

A lot of what I’m seeing work here is pretty familiar to engineers. It's just good software development. Wish there was a vibe coding in production book or something.

[Jason Gong @jasgong]

Been working w/ Retool's team, seen 100+ internal tools built by non-engineers.

Here’s what sets the top 10% of builders apart (actually used, gets deployed company-wide, writes to important systems).

[Jason Gong @jasgong]

6/ They don't test in production.

Test records and emails to themselves first, including clicking twice, leaving fields empty, and disconnecting integrations. Breaking an important system early can kill the project.

[Lauren Long @laurenzlong]

Ampersand is hiring! I recently took some time to reflect on what I appreciate about our existing team members (or Ampersonians as I like to call them), and came up with our 6 cultural values:

- 𝗖𝗿𝗮𝗳𝘁. We care about the details and the quality of our work.

- 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗲𝗺𝗽𝗮𝘁𝗵𝘆. We are our customers’ extended team.

- 𝗢𝘄𝗻𝗲𝗿𝘀𝗵𝗶𝗽. We take full end-to-end responsibility for our work.

- 𝗩𝗲𝗹𝗼𝗰𝗶𝘁𝘆. We move fast without cutting corners.

- 𝗔𝗱𝗮𝗽𝘁𝗮𝗯𝗶𝗹𝗶𝘁𝘆. We thrive in ambiguity and are always learning.

- 𝗛𝘂𝗺𝗶𝗹𝗶𝘁𝘆. We are low ego, and are open to feedback.

I've been a part of companies where values were more for marketing than anything else, but these are 𝗹𝗶𝘃𝗲𝗱 values exemplified by everyone that's on this journey with us. If you or someone you know resonate with these values, check out our open roles at https://t.co/Th2wNnzSJ9. We are hiring across eng + GTM (including our first Eng Manager and Sales Engineer!)

[Jason Gong @jasgong]

@laurenzlong @BessemerVP every time i use a new tool, i open up settings to get an API key for my claude and see if they have a salesforce/hubspot integration. I am disappointed 9/10 times, except when i use @11x_official or @withdefault (they use ampersand btw). They have great integrations :)

[Jason Gong @jasgong]

anything to not have to struggle with @salesforce's API!

[Lauren Long @laurenzlong]

We raised $15M from @BessemerVP to solve integrations for enterprise agents.

The launch film we released yesterday detailed the hairy problem of building integrations with systems of record like CRMs and ERPs.

Today, I'm sharing a video I recorded about how Ampersand solves that problem.

[Lauren Long @laurenzlong]

MCP is not an integration strategy. We raised $15M from Bessemer to prove it.

If you are building an enterprise agent that needs to connect with your customers’ critical systems, simply integrating with the Salesforce MCP isn’t going to cut it.

1. MCP isn’t going to help you backfill millions of transactions from your customer’s NetSuite, or millions of accounts from your customer’s HubSpot. For that, you need robust sync infrastructure.

2. Enterprise customers do not use tools out-of-the-box. Their CRMs, ERPs, and all the legacy systems of record have custom objects, custom fields, and bespoke workflows. MCP will not help you navigate that complexity.

3. MCP is built for real-time querying. Some work is better done async, especially when you are dealing with strict rate limits that many SaaS products have. You need async workloads and smart retry logic.

Ampersand is the integration infrastructure for deeply connecting with your customers’ systems of record. Because the SaaSpocalypse didn’t happen. The world still depends on CRMs, ERPs, HRISs, and ITSMs.

[Jason Gong @jasgong]

@ayanb @WithAmpersand People need to stop building their homegrown SoRs and just integrate with them better. reminds me of @jerryjliu0
https://t.co/c7BmBOf86M

[Jerry Liu @jerryjliu0]

not sure i fully get this.
- i want my agents to use slack
- i don't want my agents to build a new slack
- i don't want to use slack's agent

i think every piece of software/system of record needs to become agent-native and not just human-native, which will benefit them because agent consumption will be exponentially higher than humans. but that doesn't necessarily mean turning into agents themselves

[Jason Gong @jasgong]

@ayanb @WithAmpersand reminds me of @jasonlk running Salesforce headless. taking away the UI doesn’t take away the integration work.

[Godard Abel @godardabel]

@ayanb @WithAmpersand Ayan don't think you're wrong... we've had massive challenges at G2 integrating our acquisition of Gartner Digital Markets having to bring together over 300 business systems including migrating CRM, AWS orgs, and financial systems and still took months of hard human labor 😓😓😓

[Jason Gong @jasgong]

@trq212 Understand the goals maybe, but not how to do it. I'd argue most managers/execs dont really know how "the work is done".