@easyJet how is it possible for a whole family to board the wrong plane at Gatwick airport, and then be allowed to fly when their luggage was on another plane and resulting in a delay to our plane while the EasyJet crew tried to sort it out
@easyJet unsure of why a 16 hour delay to our flight on New Years Eve has been resulted in legal compensation being refused. It was clearly an operational problem not an airspace problem.
@OpenreachHelp BT tell me that the delay is totally down to Open Reach and that they have contacted you numerous times. You are all conveniently blaming each other. My new house already had BT services so why cannot it just be switched back on. BT tell me it’s a cabling issue. It is ridiculous
@OpenreachHelp So you are to blame according to BT but we are unable to do anything about the situation. How convenient for both you and BT! #situationstinks
@OpenreachHelp Yes you can help me . BT are blaming Open Reach for my lack of a telephone line and broadband at a house I moved into 3 weeks ago . I have been given date after date. It’s your fault apparently so now it’s your turn to resolve this unacceptable situation
@BTCare I was told the 16th and also told the 19th for connection. I was asked when I would like a call back but no one has called me. I am disgusted by your total lack of customer service and confused by the conflicting messages I am receiving from you.