Jeanne Finberg

[Jeanne Finberg @JeanneFinberg]

@bookingcom I made a refundable reservation, booking for 3 couples, but couldn’t change a check out date for one room! System wouldn’t allow it. Customer service useless. Couldn’t cancel and rebook cause hotel full, but surely co could. Won’t do that again

[Jeanne Finberg @JeanneFinberg]

@OpenTable no humans to take care of problems?! Not okay

[Jeanne Finberg @JeanneFinberg]

@OpenTable no customer service! I’m mad. Had a rez for a restaurant, got confirmation and reminder. Git my sweetheart, got dressed, went out and restaurant was closed! OT chat blew me off.

[Jeanne Finberg @JeanneFinberg]

Amazon customer service used to be outstanding. Now it sucks bug time

[Jeanne Finberg @JeanneFinberg]

@Adobe As I said I don’t know what you want me to do or how to do it. I don’t see instructions. I use X much and am confused.

[Jeanne Finberg @JeanneFinberg]

@Adobe feeling scammed. Canceled after didn’t work for me during free trial period, but kept being charged. Can’t request refund cause mailbox is full. Good business practice?

[Jeanne Finberg @JeanneFinberg]

@Adobe That did not work. You are not a responsible company. I’m not going to waste any time w you. I’ll never subscribe your products again

[Jeanne Finberg @JeanneFinberg]

@Adobe I tried to send you a private message 3x, but it was rejected ,mailbox full.I subscribed to acrobat a few months ago. I couldn’t use it for what I wanted, so I canceled the subscription right away. Yet I was charged for the next couple of months. Please refund and confirm cancel

[Jeanne Finberg @JeanneFinberg]

@AmazonHelp Can you please show me the list of no rush credits? I’m not seeing it.

[Jeanne Finberg @JeanneFinberg]

@amazon I've asked over and over for a list of my no rush credits, but just get mumbo jumbo. What gives? I want to know which items are eligible and what credits I've gotten. 10 inquiries, no answer.

[Jeanne Finberg @JeanneFinberg]

@AmazonHelp I have not gotten a message showing the credit, and these emails are not relevant to my inquiry.

[Jeanne Finberg @JeanneFinberg]

@AmazonHelp Nope

[Jeanne Finberg @JeanneFinberg]

@AmazonHelp I clicked on that link and it does not show my no rush credits. Where are they?

[Jeanne Finberg @JeanneFinberg]

@AmazonHelp This only gives current balance. Where is the historical date? What are you hiding? This is not helpful

[Jeanne Finberg @JeanneFinberg]

@AmazonHelp no, this only gives the current balance. Where is the historical data? What are you hiding?

[Jeanne Finberg @JeanneFinberg]

@AmazonHelp No, this only gives my balance which is zero. I'd like to know what credits I have gotten on my account. This is the same unhelpful response I have gotten over and over

[Jeanne Finberg @JeanneFinberg]

@sheratonhotels I booked a room at the Tarrytown Hilton using a third party and got charged by the Sheraton inappropriately. I called the TTown Sheraton and they were no help. I canceled the reservation, and rebooked a different one, but no refund. What gives?!

[Jeanne Finberg @JeanneFinberg]

@lyft Hard to trust Lyft’s airport guarantee when they it doesn’t apply when the car you ordered doesn’t come! A smaller car that doesn’t fit the luggage does NOT make the grade. Very disappointed.

[Jeanne Finberg @JeanneFinberg]

@duolingo

I can’t continue! Reinstall doesn’t help. Can’t delete cache. What can I do?

[Jeanne Finberg @JeanneFinberg]

@JetBlue No customer service, no internet, no bathrooms working on the plane = no jetblue for me. Either I get a free ticket or that's it. They don't even answer my tweets! now I know why I don't tweet.