Jennifer Cramer

Canadian 🇨🇦 import, 🇺🇸 citizen, living in the burbs of Boston. Wife, mom to 2 amazing boys, Customer Success Leader and Salesforce 🪃

[Marc Benioff @Benioff]

🍹Saasparillas flowing, saaspocalypse in full swing 😂
We’re getting sassy with unstoppable momentum.
Salesforce just dropped an absolute monster Q1:
📈 Record revenue: $11.13B (+13% YoY)
💰 Operating cash flow: $6.7B
🤖 Agentforce ARR just crossed $1B
Combined with Data 360 and Informatica, we’re now at $3.4B in AI + Data ARR.
We’re not just talking about the agentic future — we’re delivering it. The #1 Agentic CRM, powering the shift to agentic enterprises at scale.
The momentum is real. The future is unstoppable. 🔥
#Agentforce #Salesforce #AI #EnterpriseSoftware

[Jennifer Cramer @JenniferPCramer]

The Patriots 🏈🏈 run on Salesforce! Let’s go Pats!!

[Marc Benioff @Benioff]

Let’s go Patriots! ❤️🏈🇺🇸
Great teams run on trust, teamwork… and AI.
Powered by Salesforce + Agentforce.
#GoPats #AI #Agentforce

[Jennifer Cramer @JenniferPCramer]

So talented and such a joy to watch. He just keeps getting better and better!

[NHL @NHL]

Still thinking about this Connor Bedard shootout goal from last night... 🤯

[Marc Benioff @Benioff]

Salesforce FY26 & Q3 Growth & Agentforce >3.2 Trillion Tokens!

Salesforce Growth:   

FY26 $41.55B (Guidance)
FY25 $37.9B
FY24 $34.9B
2023 $31.4B
2022 $26.5B
2021 $21.3B
2020 $17.1B
2019 $13.3B
2018 $10.5B
2017 $8.4B
2016 $6.7B
2015 $5.4B
2014 $4.1B

Salesforce Operating Cash Flow:
FY26 $15B (guidance)
FY25 $13.1B
FY24 $10.2B
FY23 $7.1B
FY22 $6.0B

Salesforce Margin:
FY26 34.1% (guidance)
FY25 33%
FY24 30.5%
FY23 22.5%
FY22 18.7%

All numbers non-GAAP. Reconciliation to GAAP op margin can be found here:

https://t.co/92rEogzoBM

[Jennifer Cramer @JenniferPCramer]

A wonderful use case in action by one of our incredible customers! @WilliamsSonoma has launched their Sous Chef agent, Olive on their main page. Go check it out!

[Marc Benioff @Benioff]

There’s a reason Agentforce is now pulling over 1 trillion tokens from OpenAI — it’s one of the world’s most successful AI apps ever! Just ask Williams-Sonoma, where Agentforce is now a sous-chef agent—working hand-in-hand across all 9 brands and thousands of employees, from West Elm to Pottery Barn. See it live at #Dreamforce. #Agentforce #1AICRM #OpenAI 🔥

[Jennifer Cramer @JenniferPCramer]

I feel seen

[Adam Grant @AdamMGrant]

Cursing is rarely a symbol of low class. It's often a mark of high authenticity.

Evidence: Swearing predicts higher rates of honesty and integrity. It signals a willingness to prize candor over courtesy.

A little profanity shows that you're being real and you do give a damn.

[Jennifer Cramer @JenniferPCramer]

@JMCsaysHi Happy 3rd Anniversary!

[Jennifer Cramer @JenniferPCramer]

@ValaAfshar Happy Birthday Vala!! Wishing you a year of health and happiness!!

[Jennifer Cramer @JenniferPCramer]

So proud to be part of (and contributing to!) this incredible growth and success!! 🚀🚀

[Marc Benioff @Benioff]

Salesforce F24 & Q3 Growth:

2024 $34.8B (guidance)
2023 $31.4B
2022 $26.5B
2021 $21.3B
2020 $17.1B
2019 $13.3B
2018 $10.5B
2017 $8.4B
2016 $6.7B
2015 $5.4B
2014 $4.1B

Salesforce Margin:

FY24 30.5% (guidance)
FY23 22.5%
FY22 18.7%
FY21 17.7%
FY20 16.8%

All numbers non-GAAP. Reconciliation to GAAP op margin can be found here:

https://t.co/qUsE9HPP4H

[Jennifer Cramer @JenniferPCramer]

Standing with my friends in Israel and praying for peace soon 🙏🏻🇮🇱

[Israel ישראל @Israel]

We stand with the thousands of Israelis barricaded in their homes.

We stand with the brave soldiers fighting to keep us safe.

We stand shoulder to shoulder with our brothers and sisters across Israel.

Am Yisrael Chai.

[Jennifer Cramer @JenniferPCramer]

Saturday success in the suburbs = no single socks! 🎉🎉

[Jennifer Cramer @JenniferPCramer]

I’m comin’ for ya #DF23 ! Can’t wait for all the innovation, connection, and memorable experiences!

[Jennifer Cramer @JenniferPCramer]

@LeylaSeka @farrellERA @CindygRobbins @MichelePred How have we not made any progress?? So infuriating 🤬

[Jennifer Cramer @JenniferPCramer]

@NPS_Supt Will the buses still run 2 hours later?

[Jennifer Cramer @JenniferPCramer]

@TedLasso I cannot wait!!!

[Jennifer Cramer @JenniferPCramer]

@JMCsaysHi Wow! 🤯

[Jennifer Cramer @JenniferPCramer]

Teledoc is a Signature Success customer and loves working with our team, especially their Technical Account Manager!

Check out this video to learn How Teladoc Health maximizes its Salesforce investment with the Signature Success Plan! https://t.co/B2g76AUyiG

[Jennifer Cramer @JenniferPCramer]

A new survey from @Salesforce reveals critical changes to consumer spending amid inflation & economic uncertainty, with 81% of consumers saying they will reassess their budget over the next 12 months as they seek more personalized experiences.
https://t.co/1XrD7LsmP6

[Jennifer Cramer @JenniferPCramer]

@nrmehta Or are canceled altogether 😭

[Jennifer Cramer @JenniferPCramer]

@anikazubair_ @TedLasso Finally!! 😭😭 Enjoy! I love that show soooo much! ❤️