Jen Rubin

Passionate about Companies who Deliver Great Customer Experiences, Problem Solver, Insights Seeker, Researcher, Wife, Mom to Three, Music Lover, Lake Girl

[Jen Rubin @JennyRubin]

@aclfestival turn up Chappell Roan!

[Jen Rubin @JennyRubin]

@ChicagoBears Bad fan experience. Learn from MLB and allow the fan to keep the football that makes it past the net. The bad word of mouth from the entire end zone section about your frugal behavior reflects poorly on you. #chicagobears #fanexperience

[Jen Rubin @JennyRubin]

@ChaplinKristina @Anthropologie Not even close!

[Jen Rubin @JennyRubin]

@Iberia_en The day menu selection on the birthday entry requirement only allows you to select the 1st day of each month so I can’t purchase the flight I selected on your website (since I was not born on the first of the month). Please fix it!

[Jen Rubin @JennyRubin]

Mike Sinoway delivering great advice for where we are headed with Customer Experience #ExperienceForumNY #MaritzCX

[Jen Rubin @JennyRubin]

I am attending CX Talks Chicago: The Customer Experience Summit. Please checkout the details of my talk at: https://t.co/w5uwTJd0wq

[Jen Rubin @JennyRubin]

@StacyB006 @MrsDrLondon @kkjohnson_ Agreed! You ladies rock!

[Jen Rubin @JennyRubin]

@taylorswift13 my girls loved your concert @SoldierField but please don’t require bottled water poured in solo cup 52K fans=lots of plastic

[Jen Rubin @JennyRubin]

Goals are important! #cxfusion @MaritzCX

[Jen Rubin @JennyRubin]

@TroyMonney is doing an excellent job kicking off #CXfusion @Maritzcx

[Jen Rubin @JennyRubin]

#FamilyGreatly #KraftEntry

[Jen Rubin @JennyRubin]

#FamilyGreatly #KraftEntry

[Jen Rubin @JennyRubin]

So impressed with @ChicagoAdLawyer and his fellow organizers this past weekend. https://t.co/Xlyg3bof2l

[Jen Rubin @JennyRubin]

'Your customers don't care about your silos' - Dave Mingle General Motors #CXFusion @MaritzCX

[Jen Rubin @JennyRubin]

#CXFusion Thanks @maxieschmidt for reminding us to be authentic in our customer focus!

[Jen Rubin @JennyRubin]

#CXFusion Ellen Needham @patagonia integrates customer feedback into day to day operations to make CX better

[Jen Rubin @JennyRubin]

#CXFusion @ccott reminds us to make sure CX programs deliver organizational value

[Jen Rubin @JennyRubin]

Great to have @btemkin at #CXFusion again.

[Jen Rubin @JennyRubin]

#CXFusion. Kristin Brickey @AnheuserBusch shows how customer feedback can empower the business to be more responsive

[Jen Rubin @JennyRubin]

#CXFusion @reliantenergy is CXElite! It's great to hear how their focus on customers is driving success