@imbankug The reply isn’t helpful. There seems to be a well designed system by you guys to frustrate new customers into surrendering their money to you, essentially ones using online services. I’m not about to surrender. I want my money.
@imbankug So, I was able to deposit the money but to take it out, I must fill a pile of documents. Tell me what this is if it’s not THEFT? Again, please release my money IMMEDIATELY.
Good news! My remittance issue with @StanChartUGA is resolved—funds credited to my account. Turns out it was a glitch with DTB Bank, the paying partner, who took responsibility and forwarded the funds. Not @StanChartUGA fault—issue fixed! #RemittanceUpdate#BankResolved
They claimed a transaction from a different money transfer app, on a different date, with a different amount, was "possibly" the one I raised concerns about, despite its funds never arriving. @StanChartUGA, this is blatant theft.
Initially, @StanChartUGA denied receiving the transfer. I provided proof they sent to the sending partner, and they acknowledged receipt same day today. However, they falsely claimed to have deposited the funds into my account.
@StanChartUGA 's "investigation" is a stalling tactic. They know exactly where the money is. It's in their possession. They just don't want to give it back. #Lies#DelayTactics
@StanChartUGA took a deposit I made on a different day, with a different sender and amount, and claimed it was my missing remittance. This is blatant theft. I've shared all details to your email. Stop stealing and refund me.
@StanChartUGA my Ka money is gonna cause a huge stain on you. You may regret why you did it in the first place, and may never do it again, at least not to me a mufuna mpola.
To the management of @StanChartUGA : How do you sleep at night knowing you are stealing money from families struggling in this economy? #NoShame#Unethical
This is a formal accusation: Standard Chartered Bank Uganda @StanChartUGA is operating a remittance scam. They confirm receipt to partners but refuse to deposit into customer accounts. #OrganizedTheft#Scam
They give you a runaround: "Wait 24 hrs," "Wait 48 hrs," "Send a swift copy." @StanChartUGA tactics are designed to tire you out until you give up. Don't give up! #FightBack#StanChartTheft
A bank's fundamental job is to safeguard money. @StanChartUGA 's job seems to be to misplace and steal it. You have failed at your core purpose. #FailedBank#Untrustworthy