Joe Drevlow

[Joe Drevlow @JoeTrf]

We’re grateful! @Verint Honored with Multiple @G2dotcom 2025 Best #Software Awards! #WorkforceManagement #WFM #SpeechAnalytics #TextAnalytics #Efficiency #Productivity #VOC #CustomerFeedback #CX #VerintElevate https://t.co/gv4U8Gvl9C

[Joe Drevlow @JoeTrf]

New @Verint blog! Empower Your IT and #DataScience Teams with Unique Behavioral #Data | @VerintMaryLou #VerintPlatform #Insights #Analytics #CX #AI #Productivity #Bots #Outcomes #VerintElevate https://t.co/LUErgjzgyP

[Joe Drevlow @JoeTrf]

In Conversation: How Agent #Copilot #Bots Deliver #AI Business Outcomes | @Verint @DMGConsultLLC #Capacity #Efficiency #Productivity #AHT #CX #VerintElevate https://t.co/zCK8IgD2o1

[Joe Drevlow @JoeTrf]

Join @Verint speakers in March! Join us at @enterprisecon and other shows + learn how to turn customer insights into action with #AI + more! #CX #GenAI #Feedback #ROI #Innovation #VerintPlatform #LearningIn2025 #NoSilos #VerintElevate https://t.co/rhqjLKb0Lo

[Joe Drevlow @JoeTrf]

In Conversation: The Difference Between #IVR and #ConversationalAI | @Verint @DMGConsultLLC #Containment #SelfService #CX #AI #Voice #Automation #Digital #GenAI #VerintElevate https://t.co/BQTxQ1NPPS

[Joe Drevlow @JoeTrf]

New @Verint blog! Ever Wish Your Business Analyst Could Do the Work of 10? Wish Granted! #VerintPlatform #Data #Analytics #CX #AI #Productivity #GenAI #TimetoInsights #Capacity #Innovation #Outcomes #VerintElevate https://t.co/tGtGuFPAXb

[Joe Drevlow @JoeTrf]

We’re grateful! @CRN honors @Verint’s John Bourne with Channel Chief designation for the third straight year—read more! #AI #Outcomes #CX #AI-powered #CXAutomation #Partners #VerintElevate https://t.co/lti9k2BrGS

[Joe Drevlow @JoeTrf]

New @Verint blog! How Will the Arrival of #DeepSeek Impact #CX Operations and #WorkflowAutomation? #AI #LLMs #Security #Compliance #Automation #CXAutomation #VerintElevate https://t.co/mvvKW5Nk0t

[Joe Drevlow @JoeTrf]

New week, new @Verint insights! The Three Types of #Feedback #Data Essential for Effective #VOC | #CX #Analytics #AI #CXAutomation #Omnichannel #Digital #SelfService #CustomerJourneys #VerintElevate https://t.co/8mV2aCAHyN

[Joe Drevlow @JoeTrf]

New @Verint blog! #Mobile Access for a Mobile Workforce https://t.co/db3FIj7NQ7 #IVA #RemoteWorkforce #KPIs #HybridWorkforce #Bots #Flexibility #EmployeeEngagement #CX @VerintMaryLou #VerintElevate https://t.co/jZPITtsfMK

[Joe Drevlow @JoeTrf]

New podcast! The Evolution of #CXAutomation: Insights from @Verint CEO Dan Bodner on @cxotalk | @suehussverint #AI #CX #Flexibility #Efficiency #Productivity #TimetoValue #VerintElevate https://t.co/bdhDWqZZHl

[Joe Drevlow @JoeTrf]

Join @Verint speakers in February! How #AI Is Shaping the Sales Process + Strengthening #CustomerLoyalty—and more! #CX #GenAI #Personalization #ROI #Omnichannel #RemoteWork #KM #WFM #Innovation #LearningIn2025 #NoSilos #VerintElevate https://t.co/wIySLixOeF

[Joe Drevlow @JoeTrf]

Get real-time #DataInsights and #Analytics reporting with @Verint now—not weeks or months from now | @VerintMaryLou #Performance #Productivity #Data #Dashboards #Efficiency #Bots #VerintPlatform #VerintElevate https://t.co/XxiEY1Na8J

[Joe Drevlow @JoeTrf]

Retailers! Need a more actionable pic of your #CustomerJourneys to increase #loyalty? Explore @Verint's blog & see how to combine #store + #digital channels for the insights you need | #NRF2025 #Retail #VoC #Shopping #Efficiency #Bots #CX #VerintElevate https://t.co/crOnES8DYX

[Joe Drevlow @JoeTrf]

New blog! #CXAutomation in the #PublicSector: See how the UK’s @Edinburgh_CC Boosts #Efficiency + Reduces Costs with @Verint | @RekaSarudi #CitizenEngagement #SelfService #CitizenExperience #SmartCity #EmployeeCapacity #Data #Digital #ROI #VerintElevate https://t.co/I1GE5pWl8y

[Joe Drevlow @JoeTrf]

Meet a #HeadsetHero! A Call for #MentalHealth with an Emergency Call Taker | #PublicSafety #Preparedness #Risk #EmergencyManagement #Efficiency #PublicSector #EmergencyResponse #ThankYou911 #VerintElevate https://t.co/HhOcxdcjoc

[Joe Drevlow @JoeTrf]

Ready for #AI with tangible #ROI? Unlock AI’s potential—see how @Verint #consulting #services accelerate AI business #outcomes | #Expertise #KPIs #Priorities #ValueRealization #SelfService #BestPractices #CustomerAnalytics #Insights #VerintElevate https://t.co/XLwkVJGAms

[Joe Drevlow @JoeTrf]

Need quicker access to better #knowledge? Why—and how—#GenAI + #KnowledgeManagement can enhance your #CX delivery https://t.co/SI7LCQ3uRR #AI #KM #AHT #Efficiency #Automation #Capacity #Productivity #NoKnowledgeSilos #VerintElevate https://t.co/5mTLdR0VL5

[Joe Drevlow @JoeTrf]

Revolutionize your #KM capabilities with the @Verint #KnowledgeAutomation #Bot—see the results for yourself! #AI #Automation #CX #KnowledgeManagement #Efficiency #AHT #Capacity #Bots #VerintElevate https://t.co/IyCmaUNDV1

[Joe Drevlow @JoeTrf]

News! @Verint + @SteelEyeLtd revolutionize #voice #compliance in #finserv—addressing modern #compliance complexities with #AI-powered tech | #Data #Insights #SpeechAnalytics #RiskDetection #Flexibility #FinancialCompliance #Innovation #VerintElevate https://t.co/f0McHRr58N