@Specsavers please can you put me in contact with someone from the complaints team, I have lodged a complaint about an issue 4 times now and haven’t had any responses or acknowledgements at all. Unacceptable considering I complained first time 6 months ago
3 days a week I go to the office, all three days this week severely disrupted journeys thanks to the #elizabethline and oh yes and it was closed all weekend for engineering works too, @tfl this is a sick joke when I’m spending a minimum of £2000 a year
@TfL@HeathrowExpress@HeathrowAirport as someone who relies on the #elizabethline and HEX to get to and from work, the additional surcharges for use of the Heathrow tunnels is abhorrent, when the services running on these lines are absolutely shocking
@TfL how can you validate the LHR surcharge on the Elizabeth line when it’s so unreliable? I use this to commute daily and it’s now the second day on the trot that my commute has been ruined (you shouldn’t really be charging airport staff the surcharge in the first place!!)
@HyperopticCS please can you give us an update for the outage in E1? It’s our first week with you and 3/5 days have been without a connection! Engineers turned up yesterday and it’s been radio silence ever since.
@HelloHowsy do you care to explain why there is no procedure in place to ensure that viewings are cancelled with notice once a property has been let?! I unnecessarily left work early, incurred additional fuel costs and completely wasted my evening, completely shocked
absolutely appalled at @HelloHowsy left my workplace early for a viewing today, travelled an hour in the car, waited 25 mins for no one to turn up. Called the helpline which was no help! After my 1.5 hour journey home I’ve looked online to find the property was already let
@TfL what the heck is up with the services departing T5?! I work at the airport and the services are unbelievably sporadic, waiting 15-20 mins regularly for RAPID transit from the busiest airport serving our capital city, shocking. It’s been a mess since T4 reopened
@British_Airways my flight to JNB (BA57) tomorrow is still showing as departing but when I go on https://t.co/TAgU982q53 it’s saying there’s no flights to JNB tomorrow, can you advise any further?
@ExpressTestUK astounded by your horrendous customer service. Missed flight and a holiday cut short by a day due to a 2 hour test taking 4 hours. No one willing to take accountability and constant broken promises from your staff…