Joff Cooke

[Joff Cooke @JoffCooke1]

@GWRHelp there are people on your trains that are over 6 hours delayed today, still with at least 2 hours to go to get to London and you have offered one bottle of water. If they were animals you'd be going to jail for your lack of welfare concern. Get food on the trains, now.

[Joff Cooke @JoffCooke1]

@TicketmasterCS This cannot just be me with this problem. Thousands of people by multiple tickets for their friends and all might be getting there at different times. How is this an acceptable way to treat your customers?

[Joff Cooke @JoffCooke1]

@TicketmasterCS I cannot transfer my tickets to my friends for Green Day at Wembley tomorrow as the Transfer button is not available. I will not be there. How do I get my tickets to my friends??

[Joff Cooke @JoffCooke1]

@TicketmasterCS Thanks for replying. That's not really helpful though. The event is tomorrow. I am not going to the event, the purchase was for friends. I need to get the tickets to my friends. To say transfer is not possible is not really acceptable. I can't even share from the Apple wallet

[Joff Cooke @JoffCooke1]

@britishairways why is it always so hard to fly with you for the simplest things? I am trying to order a straight vegetarian meal for my flight but you have so many options, none of which are just 'vegetarian'. How can you make something so simple so complicated?

[Joff Cooke @JoffCooke1]

I entered the Cabaret Lottery for £25 tickets on @TodayTix! Tap here to enter: https://t.co/mFnrBsF4wn

[Joff Cooke @JoffCooke1]

I entered the Cabaret Lottery for £25 tickets on @TodayTix! Tap here to enter: https://t.co/mFnrBsF4wn

[Joff Cooke @JoffCooke1]

@AXS_UK your account verification process doesn’t work for UK mobile numbers. This is the third time this year I have had this problem and it’s still not sorted. It’s unacceptable to not allow me to access tickets I’ve purchased because you haven’t UX tested your processes.

[Joff Cooke @JoffCooke1]

@TalkTalk Thanks. DMed you. Still no help

[Joff Cooke @JoffCooke1]

@Ofcom my elderly mum living on her own has been waiting a month for a new TV box from @TalkTalk. They have now cancelled her order because she complained. They have also never given her access to her bills and won’t deal with her complaint. @TalkTalk are a disgrace.

[Joff Cooke @JoffCooke1]

@MichaelDugher Happy belated birthday boss. I promise I’ll be on time next year!

[Joff Cooke @JoffCooke1]

@MarvinHumes he’s at it again with his ridiculously long DJ sets for a great cause. I know he really appreciated your support last time...

[Fatboy Slim @FatboySlim]

My longtime friend, fellow DJ and sample finder Aldo Vanucci is DJing 48 hours non stop for charity. Please support him on this noble yet foolhardy mission....
@aldovanucci
https://t.co/EcNKmfNsGA

[Joff Cooke @JoffCooke1]

Pretty disgusted @StarbucksUK Fleet Services southbound today to witness the tap running constantly on their kitchen sink. Was on when I entered and still on half an hour later when I left. What century are you working in??? Revised your old policy have we?

[Joff Cooke @JoffCooke1]

@jim_dickinson Some campuses have this issue and still haven’t cracked it after 14 years of working together on it

[Joff Cooke @JoffCooke1]

@fcbaej Yep, got the visionary type. Utterly useless without makers to work with!

[Joff Cooke @JoffCooke1]

@TalkTalk We’re done

[Joff Cooke @JoffCooke1]

@TalkTalk you are the worst customer service internet provider I have ever used. Over an hour on the phone being taking round in circles and still no resolution.

[Joff Cooke @JoffCooke1]

@TalkTalk Your people are the problem. Services go wrong, it’s how you behave when they do that counts. You are getting it so wrong

[Joff Cooke @JoffCooke1]

@TalkTalk Nope. Been on the phone for over an hour and your people kept taking me round and round in circles and winding me up. If you can’t get the simple stuff right then time to look elsewhere for my service

[Joff Cooke @JoffCooke1]

@scottfarmer76 @ExeterGuild Are you out out tonight tonight?