@KenningsGoole why doesn’t anyone in your company ever answer the phones? Why doesn’t anyone call customers back when they promise?
Seems a strange way of operating a business.
@BandQ why cancel an order the day prior to delivery with no reason. Then when I call I get told it’s because the item is out of stock, only to find online that it is in stock.
Somebody is mistaken or are liars!!!
Even the customer service guy I spoke to agreed!
@Halfords_uk I bought an EV charger via your website which was installed 17th June. Since then it has continually had faults! Monta app is not very helpful either
@TUIUK Thank you for your response. I have completed the complaint however 500 characters is not enough so only basic details were left. An email address would be ideal to provide a full explanation
@TUIUK Hi, we’ve just ended a 7 day cruise on the Marella Discovery with mixed thoughts.
May I complement your service staff. They were all so polite, friendly and attentive.
Some of the other staff maybe not.
Also some of the excursions that were on sale were not as described.
@LexusHull yet again, great staff and great service. Why are your staff always happy? Must be something in the coffee or maybe they just love working for Lexus!
@peter_levy why are you not giving the officer time to respond? If you stop bumping your gums in an anti police manner you may be able to get an answer!
@peter_levy Time this, “999 emergency which service do you need? Wait for reply (2 seconds maybe), putting you through now “ ….. or something along those lines. It doesn’t leave much out of 10 seconds! Just an observation
@ThreeUK I have been with Three for several years and have been having signal issues to such an extent that I have asked to cancel my contract. To my shock £138.99 to pay to get out of a contract which fails to supply me with a decent signal!
@will_perryy I saw your interview on the BBC. These idiots are pea brain morons, it's easy for me to say, but please try not to allow it to get to you. For every one idiot there's probably 50 people who support you. Stay strong and positive 👍
@Litelok Hi, a lock was ordered from you in October and we are still waiting for it to arrive! Just getting generic excuses in reply to our emails, can you explain what is going on?
@MissendenFlyer I was wondering if you've had any negative feedback about Litelok? I've had one on order with them for 4 months and still waiting. Just getting generic email replies to our enquiries.
@Wickes I have just had an online chat with your customer service team. I think that the person I spoke to, Andreea, could do with some more training. I am now waiting for a calk from a supervisor. I won't be holding my breath!