Jo

[Jo @JoleneSundin]

@coldplay Thank you for the reply, would be good to have had this prior to TM changing dates automatically But at least we now know and appreciate keeping the shows on

[Jo @JoleneSundin]

@StuartCr28 @coldplay @TicketmasterUK Thanks, we don’t have changeable train tickets and hotel cost greater for a Saturday. So few hundred quid down before we even get there - hope you manage to sort yours! Should not be allowed! Best of luck

[Jo @JoleneSundin]

@StuartCr28 @coldplay Disgraceful I’m trying to sort a day earlier for hotels & trains and out of pocket ! can’t imagine how much worse it is for you @TicketmasterUK @coldplay the tickets were expensive enough now we and many others have to find even more money to amend bookings made 12 months ago!

[Jo @JoleneSundin]

@hannon89x @TicketmasterUK Me too I have hotel and trains booked for the 7th and return in the 8th they’ve changed mine to the 6th I have no email from ticketmaster just my tickets in my wallet amended !!! How can they do this @TicketmasterUK

[Jo @JoleneSundin]

I’m sorted thank fully but through no help of yours! Your system yet you can’t see the booking but the hotel can! My money is in your bank but you still can’t see it - seriously appalling customer service

[Jo @JoleneSundin]

@bookingcom can your customer service staff read or are you running a very bad AI and signing off with random names!

Booked a hotel, no confirmation received, emailed to ask for confirmation, money taken, 6 emails later asking for same info already provided

[Jo @JoleneSundin]

I called the hotel direct they could give me both https://t.co/B7B1MJzDey reference and their own and answer my simple question do I have a booking! Email you back to say I’m sorted and your service is appalling to be asked again for the same information so you can help !!!!

[Jo @JoleneSundin]

@sthlondongirlie @sainsburys Sent my email and address and now it’s suddenly working, so worth a tweet and private message 👍🏻

[Jo @JoleneSundin]

@sainsburys forbidden 403 when trying to order groceries, this is a wider issue than peoples cache and browsing history/cookies. Been down since yesterday and lots reporting on Down detector - please fix

[Jo @JoleneSundin]

@coldplay Great news but back to 30000 in queue for new dates after being on Ticketmaster since 7am, trying to get 4 tickets for any date and any UK stadium, why is this system so flawed

[Jo @JoleneSundin]

@raymondburge Me too!!!

[Jo @JoleneSundin]

@jcbing @TicketmasterUK I was 36k in queue for one date told me nothing left except enhanced experience at 8k in queue. Then they released 2 more dates so had to jump to that and start again was then 40k and none left when I got to 9k, what a waste of time 😡 so flawed, never changes. Any date anywhere!

[Jo @JoleneSundin]

@posh_cmon @sarah42035043 System is floored then as I was clicking the link from 7am

[Jo @JoleneSundin]

@sarah42035043 8000 and no standard tickets left, just popped up to say, just enhanced experience - what a suprise! Always the same with this method and try a different date and you go to 130000 in front of you again

[Jo @JoleneSundin]

@KylieRutzenVA Good luck!

[Jo @JoleneSundin]

@Emmanuelle0712 No excitement in their voices either, dull and monotone, if only Martin Tyler could cover all the England games!

[Jo @JoleneSundin]

@TRAVISONTOUR @trvisXX Was 107 in queue to get tickets & couldn’t secure any for Manchester Coop Arena, how does that even happen @TicketmasterUK & @TheCoopLive if everyone in queue can only buy 6 that means only 636 tickets could go before me after pre sale surely? 2 very disappointed boys!

[Jo @JoleneSundin]

@SouthWellfield Lovely group photo of Mrs Browns group…any Mr Richardson Brown group or activity photos available?