@Rb__sa@auniquevision You really should remove this "more points available" line from your standard replies. it's a blatant lie that we can all verify by looking at the new rules. There is a nett loss of 1500 points. You've made it harder for clients
@Rb__sa Well that's exactly what you have achieved. You have made it harder for clients to benefit from ebucks. If you are actively listening and taking the input into account, then rollback this change or we will leave.
@Rb__sa Stop moving goal posts, your post says:
"From November 2025 there are more points available for customers."
This is a lie. You are lying to people. You have lowered points for engaging with the app and increased points in the insurance section to get more people to take insurance
@Rb__sa@N1mzo This is a lie, you removed 2500 points and only added 1000 new points. Nett total: -1500 so there is LESS points available. Source: https://t.co/x604wY6Qxu
Hi @FNBSA Ad-hoc eBucks rule changes starting Nov 2025 are unacceptable. Long-time Level 5 clients will now be dropped to Level 3. Those locked into 24-month device contracts are hit even harder. Total bait and switch. Please reconsider, or many will be forced to leave. #eBucks
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worrying to see that the #genderpaygap has widened in the past year. Is your company part of the problem or solution and how do we fix this?
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