Joy MacKeith

Founder director of Triangle and co-author of the Outcomes Star suite of tools

[Joy MacKeith @JoyMacKeith]

Fantastic presentation from @tacsi_innovate at the Carers Awareness Day in Hong Kong today. Great questions after my talk on the Carers Star too. Can't wait to start @outcomesstar training for carers in Hong Kong this autumn #carersupport

[Joy MacKeith @JoyMacKeith]

Excited to attend (virtually) the Carers Awareness Day in Hong Kong tomorrow.

I'll be presenting the Carers Star on behalf of @outcomesstar

This is particularly meaningful for me so I've written a blog post to share why. #carers #carersawarenessday https://t.co/0PKX6PELbp

[Joy MacKeith @JoyMacKeith]

There is a middle way between not focusing on results at all and paying by results https://t.co/03dezmYC5X Please let me know your views #paymentbyresults #outcomes #outcomesstar @outcomesstar @ukgolab

[Joy MacKeith @JoyMacKeith]

I'm attending Social Value Matters 2020. Looking forward to hearing about how people all around the world are approaching outcome measurement and creating impact

https://t.co/sj1hyhEVbw

[Joy MacKeith @JoyMacKeith]

Here is my latest article: The Middle Way: Managing rather than paying by results https://t.co/a3OUAOTmrw via @LinkedIn @ukgolab @MaraAiroldi #PaymentbyResults #SIB

[Joy MacKeith @JoyMacKeith]

Great workshop from National Voices this morning on how to roll out social prescribing. I don't think it was an exaggeration when one speaker described this as the third revolution in healthcare. @CharlotteAugst @NVTweeting @JamesCSanderson #socialprescribing #wellbeingstar

[Joy MacKeith @JoyMacKeith]

The user voice session was great. A key theme was how to bridge individual service user stories and abstract programme-wide numbers. Co-designed, user voice instruments like the Well-being Star and Integrass could be part of the answer #SOC20 #WellbeingStar @RichThickpenny

[Nigel Ball @nigel_ball]

Two of the sessions I've been most looking forward to at the #SOC20 conference today (just sad I can't join both): one on the ever-elusive "SIB effect" and the other on the under-looked issue of user voice. Both starting in 30 mins https://t.co/nuDkjwbChY

[Nigel Ball @nigel_ball]

Main reflections so far from #SOC20 - relational contracting in the public sector may have found its moment, and countries just joining the Impact Bond party are in danger of repeating the mistakes of the early pioneers. Day 1 and 2 highlights here: https://t.co/lmIVj37UK7

[Joy MacKeith @JoyMacKeith]

This was a very interesting session. I also enjoyed Debra Hevenstone's response that sometimes professionalisation might be the answer rather than financialisation #SIB

[Government Outcomes Lab @golaboxford]

.@dralecfraser talks about the importance of how we talk about SIBs - the prioritisation of mechanism over intervention, and the perception of SIBs as a medium of financialisation - and how this can affect their implementation. #deepdive #SOC20

[Joy MacKeith @JoyMacKeith]

Really agree that putting in place stepping stones is important - also finding ways to measure these intermediate outcomes too

[Government Outcomes Lab @golaboxford]

.@alixjjansen discusses relationship between outcomes contracting and broader way govs delegate responsibility for social services. Eligibility, flexibility and stepping stones important to ensuring it's not just those closest to labour market who get benefits #deepdive #SOC20

[Ways to Wellness @ways2wellnessUK]

Great to see @NPCthinks considering the future of social prescribing, including how to measure success.

[Government Outcomes Lab @golaboxford]

.@JoyMacKeith: When designing the SIB, and particularly the payment mechanism, ask service providers ‘How will this impact on front-line delivery? Will this promote trust and collaboration and support behaviour change?’ If answer is no, then it’s important to think again. #SOC20

[Joy MacKeith @JoyMacKeith]

@ukgolab @The_Skill_Mill @mehdishiva @NeilStanworth @SamMagne @HameedTanyah @TaraTCase @GailGibbons43 Thanks for organising this event. Both days have been great. The quality of the debate is fantastic and I am really learning a lot

[Joy MacKeith @JoyMacKeith]

@Catch22 Very much agree that relational contracting is the way forward when there is complexity and unpredictability - which is most of the time when delivering social outcomes #social outcomes #soc20

[Joy MacKeith @JoyMacKeith]

I've really enjoyed preparing for this session with @TaraTCase from @ways2wellnessUK. Lots of interesting learning about using the @outcomesstar in an SIB context. #SOC20

[Ways to Wellness @ways2wellnessUK]

@ukgolab 's Social Outcomes Conference will be online next week. Ways to Wellness CEO @TaraTCase will be discussing learning from the UK's experience with impact bonds on day 1. What should we take with us and what should we leave behind? #SOC20

[Joy MacKeith @JoyMacKeith]

Really looking forward to the @ukgolab conference next week. I'm contributing to a panel discussion on SIBs. I'll be sharing our @outcomesstar learning on how commissioning approaches affect services at the frontline. #SOC20 #Outcomes #OutcomesMeasurement
https://t.co/Z52DoS5NLa