@OctopusEnergy how long does it typically take for you to respond to an eco scheme enquiry? It says online you'll get back within 10 days - I've now waited over 6 weeks and am yet to get a response. Who can I contact to get this expedited?
@easyJet adverse weather that only affected Gatwick, is it? No support at all trying to reroute flights, no information on what can be reimbursed, all while other airlines miraculously managed to get their flights off the ground?
@Eurostar please can I get a call back form your customer service? I paid for my ticket on your website and am expecting to be able to travel on the train I paid for.
@Eurostar pointing me towards the point of sale when you're the point of sale is not helpful. Can you organise your customer service team giving me a call ASAP? I'd be starting to question my sanity had I not paid for a seat reservation for the train that I'm missing a ticket for
Been about five years since I first read this, on the English language's *completely universal but totally invisible* adjective hierarchy, and I can honestly say I've thought about it most days since.
@evri_cs got a message saying that my parcel's been delivered to a neighbour (despite me being in all day, cause wfh) - but as it turns out not a neighbour of mine 😂 so not only was your driver too lazy to ring the bell, they didn't even bother to stop on the right street
Let me add to that saying: do not show me your opening hours. if your service is this bad, you'd at least want to make sure you've got your customer service team working on bank holidays
As a German living in London, I'm a dazzled by the fact that there is so little outrage and such a quiet keep calm and carry on attitude towards, almost to the point of acceptance of, Johnson's lies and deceipts.
🇺🇦 This just isn’t good enough. With 1.5m already displaced from Ukraine, there is a desperate need for UK to step up - both on re-uniting families and offering refuge more generally. We must let people in - as other countries are doing - and deal with paperwork afterwards