@ChiliSleep re: my previous tweet, tomorrow I’ve got time blocked out to leave a lengthy review on Trustpilot and find as many forums as I can to leave reviews along with screenshots of my unanswered emails and chat transcripts showing that Chili has defaulted on my warranty
@ChiliSleep thanks for your help in getting someone to email me. Unfortunately it was only good for a single shot. Your “relationship manager” hasn’t replied to my response in a week despite my continual follow ups. This is disgustingly abysmal customer service.
@bwmccain @ChiliSleep Yeah it’s great when it works. But not breathe to close to it or it’ll break and it’ll be months before you get anywhere with them 😤
@ChiliSleep (2/2) and not only have o still not received my replacement, but I’ve also stopped getting updates. I sent an email to customer support and received an automated message saying it would take 7 days for them to respond to my email! Help please??
@ChiliSleep I filed a warranty claim 2.5 months ago after my mattress pad sprung a huge leak. There was no response to my claim 2 weeks later so I reached out directly to customer support who approved it and said it would ship out soon. It’s now nearly 2 months later…(1/2)
@JetBlue 50+ people in line at the help desk (largely because no one is available to solve problems on the floor) and ONE poor guy working. You guys really suck
@Vote4DC@loriamontgomery A commitment isn’t a guarantee. What if “working as hard as we can” isn’t enough?? I can’t my ballot 10 days ago and have received no contact. My signature hasn’t changed since I was a child. @Vote4DC
@limebike I just had a scooter that was supposed to have at least a couple miles on it die within a couple blocks of where I started. The brakes were also barely functioning. It seems that there’s no way to request a refund on your app. Can you please help?
@311DCgov the S street dog park is all locked up - no indication why. I called 311 and was transferred to parks and rec but no one is answering their phone. Can you please help? Tone of people are circling park confused.
@311DCgov can you please have someone unlock the second gate at the S street dog park? It’s way too often that someone skips one of the 2 gates or recluses the padlock so that they can’t be closed correctly. Thanks!