JS Interior Design

#interiordesigner for discerning clients from LA to London. @hgtv Home Rules. Antique aficionado. Based in NYC

[JS Interior Design @JustinShaulis]

@VerizonSupport I have. How many times does a customer need to reach out for resolution? Why can’t it be rectified the first time?

[JS Interior Design @JustinShaulis]

3 months since I returned @verizonfios equipment and to an authorized @verizon store. Since then, threats and being charged for it. Multiple attempts with #customerservice to rectify your error. 1 month ago, assured that the credit would be made. But it wasn’t.

[JS Interior Design @JustinShaulis]

@verizonfios the router died and you were great getting me a replacement from a local store exchanging the old for new. Since then, multiple calls to #customerservice when threatened to charge me for the old one. Today you charged me. What now?

[JS Interior Design @JustinShaulis]

@jura_coffee_us @Juramaker

[JS Interior Design @JustinShaulis]

#juracoffee 5 month old #giga10 has issues. Calls with 3 reps and 2 hung up on me. #coffeemachine must be shipped to be serviced. Poor #UserExperience #CustomerServiceFail #buyersremorse

[JS Interior Design @JustinShaulis]

@jura_coffee_us @Juramaker Calls with 3 reps over issue with 5 month old #giga10 & 2 hung up on me. Poor #userexperience & machine must be shipped to be serviced.

[JS Interior Design @JustinShaulis]

@jura_coffee_us @Juramaker why does my brand new giga10 keep ruining my user experience with #systemisfilling? I have run all cleaning the machine demands.

[JS Interior Design @JustinShaulis]

@BestBuy @GeekSquad assistance req’d for a custom #COI for a delivery today to an apartment building in NYC. #customerservice agents are unable to modify. #HELP

[JS Interior Design @JustinShaulis]

Canceling. No reason. Horrible way to conduct b2b. No empowerment to #customerservice to assist. @westelm

[JS Interior Design @JustinShaulis]

@AppleSupport It’s ridiculous to get this #error with nearly every selected email. How can this be fixed? Restarting my #iphone to read each #email defeats the purpose of having smart phone.

[JS Interior Design @JustinShaulis]

@Citi - #fraudalert on #univeralcard while traveling. #customerservice required 2nd number to text code. Who has 2 cell numbers? Result: Card unable to be used while traveling. Must wait for #usps letter with code. Awesome.

[JS Interior Design @JustinShaulis]

@RKing618 She is the best!

[JS Interior Design @JustinShaulis]

4.8 Magnitudes 5km NE of Lebanon, NJ

[JS Interior Design @JustinShaulis]

NJ #earthquake

[JS Interior Design @JustinShaulis]

@LinkedInHelp I went through those steps several times before. The recovery email address that is now on the account is the hacker’s address. How is it that I can get an email from a member to resolve?

[JS Interior Design @JustinShaulis]

@LinkedInHelp My account was hacked. I used all options which result in the reset link being sent to email addresses that the hackers added to the account. Help.

[JS Interior Design @JustinShaulis]

@GE_Appliances Why did you cancel my service call for a broken refrigerator ready and waiting for install of delivered replacement part with no notice or reason?

[JS Interior Design @JustinShaulis]

@BestBuySupport

[JS Interior Design @JustinShaulis]

@BestBuy FAIL. Bought 1st refrigerator. BROKEN. Replacement Refrigerator. BROKEN. 60 day policy is backdated before receiving 2nd Refrigerator. HELP.

[JS Interior Design @JustinShaulis]

@HaierAppliances I had my #QHE16HYPFS refrigerator delivered successfully today from @BestBuy. It looks beautiful but it won’t stop beeping and your user manual doesn’t include any directions to make it stop. Yes I unplugged it and plugged it back in twice. Help.