KANA Software

KANA understands the value of great customer service experiences. We help create differentiated and personalized customer experiences that count.

[KANA Software @KANASoftware]

Global Study Reveals Resounding Need for Human Touch in Today’s Digital First World: More digital and automat... https://t.co/cJr8rRSjvw

[KANA Software @KANASoftware]

Verint Speakers: Humanizing Customer Engagement in a Digital World: CRM Xchange Virtual Conference
November 3... https://t.co/mZJKsHHWov

[KANA Software @KANASoftware]

Five Steps to Transform Data into Actionable Intelligence: One complaint we hear often in the age of Big Data... https://t.co/k12bGzqjAA

[KANA Software @KANASoftware]

Amplify Your Workforce Optimization Strategy: Have you filled a prescription at a pharmacy or through mail-or... https://t.co/GS8WrokHO5

[KANA Software @KANASoftware]

Customer Experience Quality: Measuring Effectiveness, Ease and Emotion: October 27th CXPA Webinar with Forres... https://t.co/fjYwmg78xL

[KANA Software @KANASoftware]

Cultivating Leadership Support for Customer Experience: 5 Ways: Executive boards and senior leadership teams ... https://t.co/Tzd9pBjRbc

[KANA Software @KANASoftware]

When Seconds Count and Accuracy Matters: In a high-volume contact center, shaving a few seconds off of averag... https://t.co/JL1zfcxr7w

[KANA Software @KANASoftware]

Upcoming UK and U.S. Events Put Spotlight on Citizens and Customers: As we swing into the autumn/fall in the ... https://t.co/7OQzzaq9L6

[KANA Software @KANASoftware]

Modernized Contact Centers Can Help Citizen Engagement—Part Two: Not surprisingly, governments today are chal... https://t.co/LuATxgXVu6

[KANA Software @KANASoftware]

How to Design and Build a Great Survey: 10 Lessons Learned from Voice of the Customer Trenches: Never before ... https://t.co/YfzoRu3yVW

[KANA Software @KANASoftware]

Modernized Contact Centers Can Help Citizen Engagement: Governments around the world are increasingly realizi... https://t.co/rCMF3sDomZ

[KANA Software @KANASoftware]

Highlights from Customer Engagement LIVE! Part Two: As you may have read in part one of this blog series, one... https://t.co/DZOTu17xRC

[KANA Software @KANASoftware]

3 Things You Didn’t Know About Customer Experience: As we celebrate CX Day and National Customer Service Week... https://t.co/qIgz3U8ZVe

[KANA Software @KANASoftware]

Customers First, Employees Always—Celebrating National Customer Service Week: We have been hearing a lot abou... https://t.co/S0j6j9odvZ

[KANA Software @KANASoftware]

Verint Speakers: Customer Loyalty and Cyber Threats Take Center Stage Worldwide: CRM Magazine Roundtable
Octo... https://t.co/Rg9nuyv1DJ

[KANA Software @KANASoftware]

Knowledge Management: How Getting Your Employees to Become in the Know Helps Your Business: Improving custome... https://t.co/rSS5Q11RG7

[KANA Software @KANASoftware]

Employees: The Key to Successful Branch Transformation: Some of today’s financial institutions are changing f... https://t.co/Gca4yRDGOy

[KANA Software @KANASoftware]

Measuring Loyalty: The Insider’s Guide to Customer Experience: When people think about measuring customer sat... https://t.co/prvVA4kxNk

[KANA Software @KANASoftware]

Highlights from Customer Engagement LIVE! Part One: Earlier this week Verint took part in the Customer Respon... https://t.co/pdOKW3EogZ

[KANA Software @KANASoftware]

Drive Employee Engagement by Fostering Trust in the Workplace: Trust is an under-rated value in many organiza... https://t.co/qlFSyrSMbU