Kunal Rawlani

[Kunal Rawlani @KRawlani]

I was into a impression that when it comes to customer satisfaction, no one can beat @TataCompanies but my latest experience with @1mgOfficial, changed the entire picture, commitment for resolution in 24-48 hrs, but today is the 5th day, no following, no NEWS. SHAME.

[Kunal Rawlani @KRawlani]

@myntra your @MyntraSupport can be a bit more useful and easy for a common man... if you work on it... its really hard to get a solution on your site VIA chat bot...

[Kunal Rawlani @KRawlani]

It's been 15+ hours power supply issue in my area (Con No. 110014070451) in a city like Jalgaon! Despite continuous complaints, absolutely nothing. Can we really call ourselves, developed & Civilised? @Dev_Fadnavis @CollectorJalgaon @Maha_Mahavitaran #MSEDCL #Jalgaon #MSEB

[Kunal Rawlani @KRawlani]

@AirIndiaX Dubai→India flight cancelled due to crisis and refunded. But without reaching India my return India→Dubai flight became unusable. Only partial refund offered. Request full refund.
@DGCAIndia please look into this.
PNR:
K3R5FC - Dubai To India
KDEVRE - India To Dubai

[Kunal Rawlani @KRawlani]

@bookingcom this is very unprofessional of your services, A person has to wait for one month for his hard earned money and still no sign of a refund. I wonder how are people even using your services. Very very unscrupulous...

[Kunal Rawlani @KRawlani]

@Flipkart I have been a flipkart user since a long time have purchased laks of goods through hunderds of orders, but never faced such headache as I am this time. can't there be an easy way to resolve issues your @flipkartsupport seems really very difficult to deal with.

[Kunal Rawlani @KRawlani]

@AmazonHelp @amazonIN tried that, it only gives options for aitobot no calling, I want to speak to customer care can't find any such option.

[Kunal Rawlani @KRawlani]

@amazonIN cant there be an easier way to reach out customer service when someone needs one? your app and website have quite limitations, if someone needs to speak to customer care its a huge task for customer.

[ALL INDIA MOBILE RETAILERS ASSOCIATION @AimraIndia]

IMMEDIATE ACTION DEMANDED: END SAMSUNG'S UNFAIR AND UNLAWFUL PRACTICES DESTROYING INDIAN RETAIL AND THREATENING NATIONAL SECURITY⛔

To the Highest Levels of @SamsungIndia Management,

This is not merely a complaint; it is a demand for immediate cessation of your destructive and unlawful business practices in India. Your current policies have made it impossible for us, and countless other retailers, to effectively sell products like the Black Boxes of @SamsungMobile.

Despite our repeated and ignored warnings, the situation has spiraled into an outright assault on fair trade. The blatant pricing disparities and discriminatory promotional schemes, now shamelessly displayed even on your own E-Store, are a direct insult to our businesses. This cancerous inequality has metastasized beyond premium models, now infecting the sales of even your smaller devices.

Our intent is simple: fair business, a level playing field where mutual success is possible. We want to move your Black Box inventory and your other products. Yet, your actions scream that Samsung no longer values equitable and transparent partnerships.

The consequences of your arrogance are now manifesting. Around Hundred respected mobile retailers from #Jaipur, in a powerful act of protest, have already returned Black Box stock worth approximately ₹5 crore. This is not an isolated incident. Soon, over ₹50 crore of stock will be returned from Rajasthan alone, and a staggering ₹500 crore is projected to be returned from retailers across India.

We sincerely hope that the sheer scale of this revolt jolts Samsung into acknowledging the catastrophic seriousness of this issue. Prompt and decisive action towards a fair and balanced resolution is no longer a request – it is a non-negotiable imperative.
Failure to act will leave @AimraIndia with no alternative but to call for an immediate all-India Leader's meeting and initiate a nationwide boycott of Samsung mobiles in general trade.

Our demands are unequivocal: @Samsung management must immediately address these egregious issues and guarantee equal opportunities for all trade partners. This requires an immediate end to unethical exports and the anti-competitive business practices detailed in the @CCI_India report.

Let us be absolutely clear: if Samsung continues to disrespect Indian retailers and consumers, we will escalate this fight to the highest levels. We will not hesitate to seek the intervention of the Hon’ble Commerce and Industry Minister Shri @PiyushGoyal ji Hon'ble Consumer Affairs Ministery Shri @JoshiPralhad and the esteemed trade leader and Member of Parliament, Shri @PKhandelwal_MP ji.
Samsung’s biased, unfair, and anti-competitive trade practices are not just unethical; they are a blatant violation of #FDI policy and a direct act of cheating Indian consumers.

Furthermore, Samsung's unfair, anti-competitive, and unlawful business practices in India are directly causing the closure of retail stores and exacerbating unemployment across the nation.

The deliberate strategy of providing M&F Series phones with exclusive and preferential supplies ecommerce platforms , coupled with deep discounting on Black Boxes in Online, is fueling the grey market and illicit exports, all seemingly to protect the jobs and inflated salaries and incentives of your Indian management who appear utterly indifferent to the devastation of the Indian economy and domestic trade. We demand that the Serious Fraud Investigation Office (SFIO) must immediately investigate these suspicious transactions.

Adding a gravely concerning dimension to this crisis, Samsung employees have reportedly forced retailers into pre-activation of stocks, a reckless practice solely aimed at safeguarding their own positions, with utter disregard for National security. We implore Shri @PKhandelwal_MP ji to escalate this critical threat to the @HMOIndia to prevent potential terror activities, drawing a chilling parallel to incidents like the Pahalgam attack.

[ALL INDIA MOBILE RETAILERS ASSOCIATION @AimraIndia]

Is Samsung Giving Up on Indian Retailers? 😠
#SaveOurRetailers #SamsungIndia

There's a growing concern among Indian retailers regarding Samsung's business practices. Here's why:

* Ecommerce Favoritism: Samsung seems to be prioritizing online platforms with preferential supplies and deep discounts. This hurts brick-and-mortar stores that rely on fair margins.

* Unfriendly Retailer Approach: Reports suggest a cold and unfriendly approach from Samsung towards retailers. This discourages them from promoting Samsung products.

* Direct Competition: https://t.co/gN9utbxvVR and service centers are actively pushing pre-orders for the S25 Series , competing directly with their own retailers.

These practices are leading to:
* Retailer Stock Returns: Discouraged by the above factors, retailers are returning unsold stock to distributors.

* Market Share Loss: Samsung's unfriendly behavior is pushing retailers towards Chinese brands, which already hold over 70% market share (3Q 2024 IDC).

A Call to Action for Samsung India:
* Talk to Retailers: @Samsung Korean management needs to understand the challenges faced by Indian retailers through open communication.

* Fair Treatment: A balanced approach that benefits both online and offline channels is crucial.

* Support Retailers: Building strong partnerships with retailers will ensure Samsung's long-term success in India.

If @SamsungIndia doesn't address these issues, they risk losing the Indian market just like they lost in China.
Let's spread the word and urge @Samsung to #SaveOurRetailers!
Share this post if you support Indian retailers!
@SamsungMobile @SamsungMobileUS
@CCI_India @DPIITGoI @jagograhakjago @dir_ed @IncomeTaxIndia
@praveendel @CAITIndia @PMOIndia @narendramodi @PiyushGoyal @PiyushGoyalOffc @nsitharaman @nsitharamanoffc @adityakalra @smritiirani @sumitagarwal_IN @aicpdf_official @PTI_News @ANI @EconomicTimes @timesofindia @moneycontrolcom @thehindubiz @OraIndia1 @livemint @DainikBhaskar @JagranNews @FinancialXpress @CNBCTV18Live

[Kunal Rawlani @KRawlani]

#samsungindia #Samsung

[ALL INDIA MOBILE RETAILERS ASSOCIATION @AimraIndia]

Is Samsung Giving Up on Indian Retailers? 😠
#SaveOurRetailers #SamsungIndia

There's a growing concern among Indian retailers regarding Samsung's business practices. Here's why:

* Ecommerce Favoritism: Samsung seems to be prioritizing online platforms with preferential supplies and deep discounts. This hurts brick-and-mortar stores that rely on fair margins.

* Unfriendly Retailer Approach: Reports suggest a cold and unfriendly approach from Samsung towards retailers. This discourages them from promoting Samsung products.

* Direct Competition: https://t.co/gN9utbxvVR and service centers are actively pushing pre-orders for the S25 Series , competing directly with their own retailers.

These practices are leading to:
* Retailer Stock Returns: Discouraged by the above factors, retailers are returning unsold stock to distributors.

* Market Share Loss: Samsung's unfriendly behavior is pushing retailers towards Chinese brands, which already hold over 70% market share (3Q 2024 IDC).

A Call to Action for Samsung India:
* Talk to Retailers: @Samsung Korean management needs to understand the challenges faced by Indian retailers through open communication.

* Fair Treatment: A balanced approach that benefits both online and offline channels is crucial.

* Support Retailers: Building strong partnerships with retailers will ensure Samsung's long-term success in India.

If @SamsungIndia doesn't address these issues, they risk losing the Indian market just like they lost in China.
Let's spread the word and urge @Samsung to #SaveOurRetailers!
Share this post if you support Indian retailers!
@SamsungMobile @SamsungMobileUS
@CCI_India @DPIITGoI @jagograhakjago @dir_ed @IncomeTaxIndia
@praveendel @CAITIndia @PMOIndia @narendramodi @PiyushGoyal @PiyushGoyalOffc @nsitharaman @nsitharamanoffc @adityakalra @smritiirani @sumitagarwal_IN @aicpdf_official @PTI_News @ANI @EconomicTimes @timesofindia @moneycontrolcom @thehindubiz @OraIndia1 @livemint @DainikBhaskar @JagranNews @FinancialXpress @CNBCTV18Live

[Kunal Rawlani @KRawlani]

What pethetic services @DMIFinance if you cant reply to dealers email i wonder what services would these people provied to consumer.

[ALL INDIA MOBILE RETAILERS ASSOCIATION @AimraIndia]

E-commerce companies are seemingly #dodging #taxes and proudly boasting about their year-on-year growth in #GMV-Gross merchandise value.

Smt. @nseetharaman ji, it's imperative to investigate this digital trap! 🚫💸 It's high time for fair play and accountability.

Shri @PiyushGoyal ji, let's release the stringent e-commerce #policy and establish a #regulatory body to safeguard Taxes, #consumers, and traders who've lost everything in these e-commerce snares.

#TaxEvasion #ConsumerProtection #EcommerceRegulation
#DigitalTrap #TransparencyMatters

@PMOIndia @NITIAayog @DPIITGoI
@FinMinIndia @IncomeTaxIndia
@CAITIndia @praveendel
@PTI_News @EconomicTimes @timesofindia @htTweets @the_hindu

[Kunal Rawlani @KRawlani]

@AimraIndia indeed The Question arises, why are they in loss? even when these companies turn over is growing huge day by day, year by year. There is really something fishy behind this, why is this really being Ignored by the higher officials...

[ALL INDIA MOBILE RETAILERS ASSOCIATION @AimraIndia]

E-commerce companies are seemingly #dodging #taxes and proudly boasting about their year-on-year growth in #GMV-Gross merchandise value.

Smt. @nseetharaman ji, it's imperative to investigate this digital trap! 🚫💸 It's high time for fair play and accountability.

Shri @PiyushGoyal ji, let's release the stringent e-commerce #policy and establish a #regulatory body to safeguard Taxes, #consumers, and traders who've lost everything in these e-commerce snares.

#TaxEvasion #ConsumerProtection #EcommerceRegulation
#DigitalTrap #TransparencyMatters

@PMOIndia @NITIAayog @DPIITGoI
@FinMinIndia @IncomeTaxIndia
@CAITIndia @praveendel
@PTI_News @EconomicTimes @timesofindia @htTweets @the_hindu

[Kunal Rawlani @KRawlani]

@IndiaTriumph @IndiaTriumph @OfficialTriumph As per our conversation i have mailed the dealer its already been more than 15 days, Have mailed another reminder about 6 days back... no revert yet, I wonder what service would you offer if at all i decide to buy the bike... SAD !!!

[Kunal Rawlani @KRawlani]

@IndiaTriumph booked 2 bikes Speed 400 and Scrambler 400 for me and my bro at B U BHANDARI pune location, willing to cancel the same. pls guide the process further...

[Kunal Rawlani @KRawlani]

@MargErpLtd counter software does not allow access to old data says to verify device once a year, tried redownloading the license but no use...

[ALL INDIA MOBILE RETAILERS ASSOCIATION @AimraIndia]

@AimraIndia knocks @DPIITGoI against the anti-competitive move by @SamsungIndia, abusing dominating position & consumer data, influencing them to buy products from their website through exclusive offers, damaging retail, and seizing the rights of consumers
https://t.co/xNBFmRcH3H

[Kunal Rawlani @KRawlani]

Not Fair @SamsungIndia ...

[ALL INDIA MOBILE RETAILERS ASSOCIATION @AimraIndia]

@AimraIndia knocks @DPIITGoI against the anti-competitive move by @SamsungIndia, abusing dominating position & consumer data, influencing them to buy products from their website through exclusive offers, damaging retail, and seizing the rights of consumers
https://t.co/xNBFmRcH3H

[Kunal Rawlani @KRawlani]

This is very much unethical... @SamsungIndia

[ALL INDIA MOBILE RETAILERS ASSOCIATION @AimraIndia]

Exclusive offers from its Estore are damaging the partner's trust, irrespective of raising the issue repeatedly to JB Park to stop such biased & unfavorable propositions from their portal & to maintain a level playing field; @SamsungIndia is shamelessly ignoring the trade’s plea.