@PaulMcCartney Campbeltown is pulling together as a community with connections all over the world turning into Helen Gilchrist’ quiz on a Friday night: as you have a connection would you donate? Reached over £7k so far
@British_Airways@Flight_Refunds I cannot thank the BA team enough. After my snow ordeal at the start of the month and the lists of cancelled flights in Scotland they have only been helpful and very supportive in assisting with my claims! Have a great day.
@KathyK1976 That's so great to hear Kathryn! We're so pleased the team were so lovely & helping to look after stranded passengers! We've passed your kind comments on to the hotel Manager now. Rebecca
@KathyK1976 Thanks for your tweet Kathryn. We appreciate your kind words and support. We try our best. We know that we sometimes reply a little later than we'd like to, like today! Thanks again. ^Oliver
@British_Airways Totally understandable when there is so much commotion and chaos with all the cancellations but you guys kept me informed and were sympathetic. Thanks!
@British_Airways@Flight_Refunds BA social team Charlotte and rest of the team thankyou! All the thousands of people you are having to speak to. Please have patience they will get to you. I'm now home with my family after a very stressful ordeal but you guys have helped so much x
@British_Airways@Flight_Refunds credit where due. The staff dealing with all the twitter messages are doing a round the clock, fantastic job. Thank you for caring x
@AdrianMcCann2 @Flight_Refunds@British_Airways Have written a DM to BA. Hope they offer a refund for my home flight? Hotels and everything else. It has been very stressful 😢
@AdrianMcCann2 @Flight_Refunds@British_Airways Been trying to get home to Denmark since Thursday morning. Daughter sick at home and first flight for me is Sunday afternoon! Have had to pay Lufthansa to get me home!
@premierinn Highland Park EDI just got to give credit where it is due. The handful of staff who have stayed here to look after all the stranded passengers over the last couple of days are amazing!