@JaguarUK showing brilliant customer service again... frustrating is an understatement! I just want a car I can drive without having problems every other week and a customer service manager who actually knows how to deal with customers/ complaints!
To say the service I have recieved today from @JaguarUK has been shocking is an understatement!! Getting a phone call at 3pm request thousands of pound for a 68 plate vehicle that has been in for repair more times than it's been driven is appalling...
For such an established company @JaguarUK your customer service is awful and I will not be recommending you to anyone I know! You need to get tips from @amazon who are setting the gold standard for what it means to put customers first!!
@Stace_Tierney @JaguarUK I just need a car I can drive and not be scared of breaking down on me all the time! And professional staff I can speak to when I do have issues @JaguarUK need staff training ASAP!!
When my red fault light came on I contacted the dealer straight away to be told that it will most probably be to do with the oil change so not a problem bring it in tomorrow! I brought my car to @JaguarUK with the intention of collecting it with no charge ...