@parcelforce Does anyone fancy taking a bit of responsibility and ownership for the mistake and resolving the problem? Not overly complex to resolve - I’m sure there is atleast one member of staff who can assist that enjoys a simple mild challenge of ensuring one parcel..
@parcelforce the sender has also put in a claim, I’ve been promised 2 Phone calls with an update which I’ve yet to receive. This is appalling. Literally just lost my parcel and have no idea what happened? Driver was interviewed and all we get is “it was delivered to a polish man”
@parcelforce I have done everything from my side. More than I should have. I’ve basically done your job. Your delivery man has been completely negligible and I want answers now pretty quickly. I do however get the distinct feeling this is going to continue to be a nightmare..
@parcelforce I was assured yesterday after nobody seemed to be bothered my £200 parcel hadn’t arrived as claimed that I’d be contacted with some answers. Not surprisingly I’ve heard nothing??
@parcelforce re: a parcel that was apparently signed for by someone I don’t even know yet yourselves claim was delivered to me as your job description outlines ref#WC-1457546 how this simple task can go wrong is beyond me