@jcrew_help I just got off the phone with Gabby in the Atlanta Lenox Mall store. Her level of customer service was impeccable and a pleasure to work with
@spgassist 7 yr plat guest & just on hold w @Marriott plat cust svc for 30 mins.The rep named Christian hung up on me when I asked if he knew how long I held for. The new system is really really bad
@AmericanExpress on hold w #amextravel 25+ mins and a horrible exp w agent. Slow, unhelpful, rude, and refused to give me cust ID. RL YNNYUF call @ 7:45am ET
@AmericanAir tried to get aisle seat w Ronnie on AA2452 ORD-LGA. He didn't even look up & said was busy & come back later. Came back the line was 20+ Tried to give you a chance but @delta just far superior cust svc