Kevin Romão

Half-Portuguese (madeirense), half-Scottish. Love good food. Love good football.

[Kevin Romão @KevinRomao]

@gringomonster @FIFAcom @FIFAWorldCup @henrywinter Still nothing from @FIFAcom @FIFAWorldCup . Cannot believe they have not sent the funds for my resold tickets. The World Cup ended weeks ago. It’s shameful. I’m around 2000USD out of pocket. Horrendous.

[Kevin Romão @KevinRomao]

Still waiting for @FIFAcom to pay me for the ticket I had to resell. Embarrassing from them that it’s taking this long considering how much they made during this World Cup. @FIFAWorldCup you should be ashamed of yourselves.

[Kevin Romão @KevinRomao]

@gringomonster @FIFAcom @FIFAWorldCup @henrywinter Shameful, isn’t it? My ticket was confirmed as sold through FIFA’s official resale portal on 14 June - nearly 7 weeks ago - and I’m still waiting for my money. FIFA has effectively taken payment for the same ticket TWICE! What a shameful organisation.

[Kevin Romão @KevinRomao]

@easyJet Three @easyJet employees, and three different excuses for the delay! How this company has a licence to operate I’ll never know.

[Kevin Romão @KevinRomao]

Shameful from @easyJet .They change the departure time over and over again, going back & forth with the estimated time. We then get told to go to the gate,only to be told there is an issue and there will be a further delay of 30 mins.Constant change in messaging. Embarrassing.

[Kevin Romão @KevinRomao]

@easyJet And now another 2 hours delay announcement. Delays can happen, but it’s how these situations are dealt with. @easyJet should be ashamed of how they have dealt with this. Just awful. Never again with this shocking airline.

[Kevin Romão @KevinRomao]

@FiverrSupport Update again! I just got an email response from @FiverrSupport talking about an issue that has nothing to do with my ticket!! Why would I care about another issue? I want you to fix my issue. This level or service is laughable. Just endless issues.

[Kevin Romão @KevinRomao]

Shocking service from @FiverrSupport . Money taken from my account but website saying the payment failed. It’s not a hold payment - money has come out from my account. Unhelpful AI assistance on the website so I don’t know how to resolve. Doubt I’ll use them again.

[Kevin Romão @KevinRomao]

@FiverrSupport Forget about it. I don’t wish to share anymore information with a company who takes money from customers without giving what I paid for, and does not have decency to reply to emails.

[Kevin Romão @KevinRomao]

@FiverrSupport Update - I just got an email from Fiverr asking if I still need help with my order!!! The order didn’t go through, and I still don’t have my refund. This experience is getting worse and worse.

[Kevin Romão @KevinRomao]

@FiverrSupport I have already reached out on your website. I got a vague response and then another email asking me to survey my ticket. Still no refund. And no sign of my order. Just shocking service. Never again.

[Kevin Romão @KevinRomao]

@jonc5287 @FiverrSupport Not only me then! Thanks for comment - I’ll definitely do that. I hope your bank sorts it out!

[Kevin Romão @KevinRomao]

@FedExHelp Thanks but no worries. The other account told me to contact the local team, but they’re very hard to reach and haven’t been honest about delivery times, so I’m completely stuck.

[Kevin Romão @KevinRomao]

@FedExHelp Thanks. I’ve sent the tracking number.

[Kevin Romão @KevinRomao]

@Uber_Support Update on the order - still ‘In Progress’ 4 hours later and still no way of contacting @Uber_Support for assistance. Every time I call it just says they will send me a way to contact them and disconnects the call. Awful customer service.

[Kevin Romão @KevinRomao]

@Uber is an absolute scam. Purchased food almost 2 hours ago. No delivery. No option to call anyone. Just a company stealing money. Avoid Uber at all costs. Embarrassing.

[Kevin Romão @KevinRomao]

Shameful service from @HSBC_UK . 4 times calling the helpline to dispute transactions. Twice hung up on & sent straight to the call survey even though nobody helped me, and twice left on hold for far too long. Now on the complaints hotline and I’ve been put on hold! Useless.

[Kevin Romão @KevinRomao]

In Qatar for the next few days. @dotunadebayo and @Tim_Vickery, let me know if you need a fan’s perspective on the tournament during next week’s show!

[Kevin Romão @KevinRomao]

@NoContextBrits Tom Hardy!