@hnstCanadian Hi there, we understand your concerns and are here to help. Please get in touch with our Kidde Product Support Team at 1-800-880-6788 or [email protected], and they’ll be happy to guide you through the next steps to help find a solution.
@ZombiApocolypse Hi there, thank you for sharing your experience with us. Our Kidde Product Support Team can be reached at 1-800-880-6788 or [email protected] and will be happy to help with your questions or concerns.
@darkysabertooth Hi there, we can understand your frustration after everything you experienced this morning. We'd like to help get this in front of our team for another look. Please send the details to [email protected], and we'll take it from there.
@FDNY@FDNYFC@FDNYFoundation We’re proud to stand alongside the FDNY and FDNY Foundation in helping make fire safety a priority in every home. Thank you for your continued partnership and commitment to protecting New Yorkers. ❤️
@SlipperyHare Hi there, thank you for sharing your experience with us. Could you please send us a private message with your full name, phone number, email address, model numbers, and dates of manufacture and purchase so we can connect you to the proper team for further assistance?
@Wideawake71@foardeetou@HomeDepot@Lowes Hi there, thank you for bringing this to our attention. Please send us a private message with your full name, phone number, email address, model numbers, and dates of manufacture and purchase, and we'll escalate this to the proper team.
@foardeetou@HomeDepot@Lowes We understand your concern after replacing multiple Smoke Alarms. A repeating three-beep pattern should be treated as a potential emergency until no smoke or fire is confirmed. If no hazard is present, contact us at 1-800-880-6788 or [email protected].
@patt67718@kidd We understand how disruptive this can be. If you’ve confirmed there’s no smoke or fire and your Smoke Alarm continues to activate unexpectedly or won’t hush, please contact us at 1-800-880-6788 or [email protected] so we can help troubleshoot.
@WindTunnelGuy Hi John, thank you for sharing your experience with us. Please send us a private message with your full name, phone number, email address, model numbers, and dates of manufacture and purchase, so we can connect you to the proper team for further assistance.
@RedCrossPhilly We’re grateful to have the Red Cross alongside us for another #CauseForAlarm weekend! ❤️ Thanks for helping share lifesaving fire safety information with the community.
@ehimgood_ ...You’re also welcome to send us a DM with your full name, phone number, email address, and model numbers, and we'll help connect you with the proper team for assistance. (2/2)
@ehimgood_ Hi there, we understand how frustrating this situation can be, especially when it involves something as important as your home's safety. If you haven't already, please email us at [email protected] so we can look into this further... (1/2)
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@DavidGlusman Hey David, we understand how frustrating this may be.
Please send us a direct message with more details about your experience, model numbers, and contact information so we can assist you further.
@respondrecover We understand your concern and appreciate you sharing your experience. We know how important it is to have a working Smoke Alarm, and we've shared your feedback regarding the replacement timeline with our team. Our Product Support team is working to process warranty requests 1/2