@andrewgray77 We're sorry to hear you've had a frustrating experience. That's not the experience we want for our customers. If you're willing, please send us a private message with additional details or contact our Product Support team at [email protected] or 1-800-880-6788
@PearRound Hi, thank you for sharing this with us. If you haven't already, please contact us at 1-800-880-6788 or [email protected], or send us a DM, and we'll be happy to look into this further with you.
@RealJTSullivan@TSmith1867 Repeated fault issues across multiple alarms can understandably be frustrating. Please reach out to [email protected] or 1-800-880-6788 so our team can review further.
@TSmith1867 We understand how frustrating that is, especially across multiple newer alarms. Fault chirps can indicate an internal issue beyond battery replacement. Please reach out at [email protected] or call 1-800-880-6788 so our team can review further.
@RepRitchie@FDNY@redcrossny A working Smoke Alarm can make all the difference in an emergency. Huge shoutout to everyone helping bring fire safety resources directly into the community ❤️
@blue_seahawk Thanks for your question, Matt!! Flame Out is a water-based aerosol and generally safe to store in a car. Please check the product label for any temp restrictions. For more help, contact our Kidde Product Support Team at 1-800-880-6788 or [email protected]!
@BobTheBlendor Hi Bob, thank you for sharing your thoughts. We understand your feedback and have noted it. If you’d like to provide additional information to our team, please don’t hesitate to call us at 1-800-880-6788 or email [email protected].
@_Rectumfrier We understand how frustrating that is, especially when you’re trying to get help. That’s not the experience we want for you, and we’d like to look into this further. Please contact us at [email protected] so we can assist.
@OureaQueen Hi there, we understand your concerns and are here to help. Please get in touch with our Kidde Product Support Team at 1-800-880-6788 or [email protected], and they’ll be happy to guide you through the next steps to help find a solution.
@ChipBlue2 Hi there, thank you for sharing your experience with us. Could you please send us a private message with your full name, phone number, email address, model numbers, dates of manufacture, and purchase, so we can connect you to the proper team for further assistance?
@MichaelDMays Hi Michael, thank you for bringing this to our attention. Please send us a private message with your full name, phone number, email address, model numbers, dates of manufacture, and purchase, and we'll escalate this to the proper team.
@musicjnkie Hi there, we know false alarms can be frustrating. They can be triggered by cooking, steam, aerosols, or dust. Try Hush, clean the alarm, and move it from kitchens or vents. If it continues, please contact Kidde Support at 1-800-880-6788 or [email protected].
@Yodasnews Thank you for sharing this with us. Please send us a DM with your full name, phone number, email address, model numbers, and any case numbers, and we'll have the proper team investigate this further.
@RedBlueTory If you need any further assistance, please contact our Kidde Product Support Team at [email protected] or call 1-800-880-6788 with the alarm in hand. They’ll be happy to walk you through the next steps and help find a solution.
@RedBlueTory Thank you for reaching out. We understand how frustrating this can be. You can find tips to troubleshoot and reduce false alarms here: https://t.co/AbZJnOUYzx.
@timellis74 Hi Tim, thank you for bringing this to our attention. Please send us a private message with your full name, phone number, email address, model numbers, dates of manufacture, and purchase, and we'll escalate this to the proper team.