@VeryHelpers hi how do I get a refund on delivery charge? I paid for name day delivery on a mattress that was due today , it has not yet been picked up by the courier company so not arriving today.
@Hoseasons hi can someone help with my booking please? it’s the first time booking with you and I haven’t received my booking confirmation nor is it visible in my online account although payment has been taken. Tried to live chat you and get constantly disconnected.
@My_Metro hello expected time for next metro to South Shields at 4 lane ends hasn’t changed in over 10 mins, still shows 13 mins away, is there an issue?
@AmyMaddison2@manypets_uk@Lucindavs Same issue, trying to make them a payment as per their email to give them a ‘quick call’ - 30 mins later I am still on hold.
@EE hi, ordered the new Apple Watch I received an xko confirmation num on website but have not received an email and the xko number doesn’t work in your tracking system- how can I track this or at least confirmation email resent?
@raq187@peterrhague@EE It’s the flex pay system that’s broken.. ask to use a normal 24 month contract and they can put them through, just did for mine and it was cheaper.
@HastingsDirect hi, I was asked to send in copies of supporting documents to you by 11th march, I’ve done so but received no acknowledgement of receipt & the phone number from your app doesn’t even work. Do I need to do anything else or just wait for you to process my docs?