Koudou

Founder @SentimoAI

[Koudou @Koudou_Jackson]

Just dropped 🔥

Sentimo is now officially live on the Shopify App Store !

AI that automatically replies to your customer reviews + smart moderation — always in your brand voice.

No more ignored reviews. Save hours every week.
→ https://t.co/LBKUipKN9y

Who’s installing it first? 👇

#Shopify #AI #Ecommerce #Reviews

[Koudou @Koudou_Jackson]

@paulichon On bosse sur Sentimo : aider les marques à répondre et modérer leurs avis clients de façon cohérente, même quand le volume explose.

https://t.co/R5SWt3SzvW

[Koudou @Koudou_Jackson]

@kacieahmed Building Sentimo, it automates review replies and moderation so brands don’t drop off as volume grows.

https://t.co/R5SWt3T7lu

[Koudou @Koudou_Jackson]

@anupamrjp Automates review replies and moderation so brands don’t drop off as volume grows.

https://t.co/R5SWt3T7lu

[Koudou @Koudou_Jackson]

@NehaM27718 @boardyai Not actively hiring right now, still early.

But feel free to DM me, always open to connect.

[Koudou @Koudou_Jackson]

@CestIvan @boardyai It’s a mix.
Rules for control, past replies + context for tone.
So it stays consistent without feeling generic.

[Koudou @Koudou_Jackson]

@boardyai Appreciate it, that sounds great.
I’ll DM you.

[Koudou @Koudou_Jackson]

@boardyai Working on Sentimo : helping brands stay consistent with customer reviews (replies + moderation) as they scale.
https://t.co/R5SWt3SzvW

[Koudou @Koudou_Jackson]

@lukatofocus @dramaricic Both.
It’s rule-based and flexible, so it can adapt to brand protection or platform requirements depending on the context.

[Koudou @Koudou_Jackson]

Yeah, very different dynamics.

Google reviews tend to be more emotional and contextual, so replies need to feel more human and less templated.

Ecom is usually more product-focused and repetitive, so you can lean more on structure.

Sentimo adapts the tone and level of detail depending on the source and context.

[Koudou @Koudou_Jackson]

Everyone has Google reviews.

Keeping replies consistent as volume grows is the hard part.

Sentimo now supports Google Business.

https://t.co/040WyddD1h

[Koudou @Koudou_Jackson]

@lukatofocus @dramaricic It really depends.
Some do a few a day, others a lot more.
Even at lower volume though, it helps take the mental load off and keeps replies consistent.

[Koudou @Koudou_Jackson]

@lukatofocus @dramaricic Bit of both. Some of it is inferred from past replies, but there’s also manual input to guide the tone and keep it consistent.

[Koudou @Koudou_Jackson]

@OpenAIDevs Building Sentimo,

Keeping customer reviews replies and moderation consistent as review volume grows.

https://t.co/R5SWt3SzvW

[Koudou @Koudou_Jackson]

@lukatofocus @dramaricic Yeah, that’s exactly the hard part.

Not just generating replies, but making them sound like the brand every time.

It’s a mix of past replies, tone guidelines, custom instructions, and some structure depending on the situation.

[Koudou @Koudou_Jackson]

@ardent__dev https://t.co/R5SWt3SzvW
Automate review replies and moderation without losing your brand tone.

[Koudou @Koudou_Jackson]

@s_chiriac Sentimo

Most teams start replying to reviews… then stop when it scales.

AI replies + moderation, without the manual work.

https://t.co/R5SWt3SzvW

[Koudou @Koudou_Jackson]

@lilyyang169 community

[Koudou @Koudou_Jackson]

@Tancrededib Still solo, building Sentimo, helping brands handle reviews at scale.

[Koudou @Koudou_Jackson]

@hthieblot Context-aware review replies