@Shutterfly@JimHilt Jim you are responsible for the Customer Experience. Why has Twitter, FB Msg, and other forms of CS gone quiet as customers are seemingly lied to on the “logistics” issue in the shipment of holiday cards. Tell the truth. #accountability#refund
@Shutterfly EXTREMELY disappointed. My est delivery window was 12/6-12/10. Today, my order which supposedly shipped on 12/3 and Customer Service told me just wasn’t scanned finally got scanned that it JUST arrived at the shipping facility. Shutterfly - your “story” doesn’t add up #lying