LG UK Customer Care

The Official Customer Care X account for LG UK. Feel free to drop us a DM!

**See how we handle your data -

[LG UK Customer Care @LGUKCare]

@clancol Good Afternoon,

Sorry to hear you are having trouble with your TV. To help us assist you better, please send us a direct message with a description of the issue and the troubleshooting steps you have already tried. Thank you for your cooperation.

Kind regards,
Josh| LGUK Care

[LG UK Customer Care @LGUKCare]

@N9VDS Good Afternoon,

I’m sorry to hear about your experience. We’d like to review what happened with your extended warranty and the service you received from Pacifica. Please send us a DM with your details and your case number, if available. Thank you.

Kind Regards,
Cy | LGUK Care

[LG UK Customer Care @LGUKCare]

@Elvenstranger Good Afternoon,

I'm sorry to hear about the experience you had with your order.

Please do send us a direct message with the order number so we can have this check with our LG Shop team.

Thank you.

Kind Regards,
Cy | LGUK Care

[LG UK Customer Care @LGUKCare]

@scondan Good Afternoon,

I'm sorry to hear about what you went through, and I appreciate you bringing this matter to our attention. To better assist you, could you please send us a direct message?

Sincerely,
Josh | LGUK Care

[LG UK Customer Care @LGUKCare]

@wilsonpeter48 Good Afternoon,

Hi there, I’m sorry you're experiencing this issue. Could you please send us a direct message with the full model and the serial number of the television? Thank you!

Kind regards,
Josh | LGUK Care

[LG UK Customer Care @LGUKCare]

@Thedustdolly Good Afternoon,

Hi there, I’m sorry you're experiencing this issue. Could you please send us a direct message with your case number and email address? Thank you!

Kind regards,
Josh | LGUK Care

[LG UK Customer Care @LGUKCare]

@BlueTalonUK Good Afternoon,

Thank you for reaching out. Could you please send us a direct message with your email address and the claim number? Thank you.

Kind regards,
Josh | LGUK Care

[LG UK Customer Care @LGUKCare]

@richardjudduk Thank you for providing the case, Richard. Could you please send us a direct message, as we have limited characters in the mention message? Thank you.

[LG UK Customer Care @LGUKCare]

@Thedustdolly Good Afternoon,

We’re sorry to hear about your experience, and we appreciate you bringing this concern to our attention. To assist you more effectively, could you please send us a direct message with the order number and the email address associated with the order?

Thank you.

[LG UK Customer Care @LGUKCare]

@lornypop Good Afternoon,

We’re sorry to hear about your experience, and we appreciate you bringing this concern to our attention. To assist you more effectively, could you please send us a direct message? Thank you.

Kind regards,
Josh | LGUK Care

[LG UK Customer Care @LGUKCare]

@lornypop Good Afternoon,

We’re sorry to hear about your experience, and we appreciate you bringing this concern to our attention. To assist you more effectively, could you please send us a direct message? Thank you.

Kind regards,
Josh | LGUK Care

[LG UK Customer Care @LGUKCare]

@LisaMadeley2 Good Afternoon,

We’re sorry to hear about your experience, and we appreciate you bringing this concern to our attention. To assist you more effectively, could you please send us a direct message? Thank you.

Kind regards,
Josh | LGUK Care

[LG UK Customer Care @LGUKCare]

@frankensteirer Good Afternoon,

We’re sorry to hear about your experience, and we appreciate you bringing this concern to our attention. To assist you more effectively, could you please send us a direct message? Thank you.

Kind regards,
Josh | LGUK Care

[LG UK Customer Care @LGUKCare]

@ErinMcK77343850 Good Afternoon,

I'm sorry to hear about your experience, and I appreciate you bringing this matter to our attention. To assist you more effectively, could you please send us a direct message with the full details of your concern?

Kind regards,
Josh | LGUK Care

[LG UK Customer Care @LGUKCare]

@sachjoshi Good Afternoon,

I apologise for the inconvenience, and thank you for bringing this matter to our attention. To assist you more effectively, could you please send us a direct message with the full model and serial number of the television?

Kind regards,
Josh | LGUK Care

[LG UK Customer Care @LGUKCare]

@BeardedSapper Good Morning,

I'm sorry to hear about your experience, and thank you for bringing this matter to our attention. To better assist you, could you please send us a direct message with the full model number of your television?

Kind regards,
Josh | LGUK Care

[LG UK Customer Care @LGUKCare]

@MovieMadUK Good Afternoon,

Thank you for your message. To better assist you, please send us a direct message with the full model number of your television.

Kind regards,
Josh | LGUK Care

[LG UK Customer Care @LGUKCare]

@Matthew10X You're welcome! I'm glad to hear it has been resolved. If you need any further assistance or have any concerns, please feel free to reach out or call us at:

United Kingdom: 0344 847 5454
Ireland: 01 686 9454

Have a great day!

Kind regards,
Josh | LGUK Care