Louise Everett💫

Coach. Communications Director. Views are my own....

[Louise Everett💫 @LM_Everett]

@Lillekitte @lufthansa Thank you 🙏🏻 I really appreciate this and will try this route.

[Louise Everett💫 @LM_Everett]

7 weeks waiting for a reply to a complaint from @lufthansa and the response falls so short it’s absurd. Cancelling customer bookings without notification, charging to rebook 4 times and failing to issue tickets causing a missed flight and being charged to rebook is not cool.

[Louise Everett💫 @LM_Everett]

Yes, thank you @lufthansa …the response was unhelpful and has not resolved or even considered the matter sufficiently. That’s the problem.

[Louise Everett💫 @LM_Everett]

@hertz unbelievably, you’ve bounced me to an international support team DM service who has advised me to email the same address I’ve emailed 10 times so far with no response/action. This is extraordinarily poor…

[Louise Everett💫 @LM_Everett]

After 10 chase emails and zero action through Resolver, I’m getting tired of chasing @Hertz …your customer service is shocking to say the least.

[Louise Everett💫 @LM_Everett]

@DuncanForrester @lufthansa 🤣🤣🤣🤣 please!!!!

[Louise Everett💫 @LM_Everett]

Hi @lufthansa How long should customers expect to wait for a complaint to be responded to/handled? I raised mine 24th July…zero response since. This just makes a bad situation worse.

[Louise Everett💫 @LM_Everett]

@lufthansa Thank you! As we were charged four times unnecessarily for the same flight, we would appreciate a swift investigation.

[Louise Everett💫 @LM_Everett]

@voguemagazine @voguemagazine …really?! People expect far more of you. Mind your reputation.

[Louise Everett💫 @LM_Everett]

@LeShuttle Thanks @LeShuttle The issue in fact is that we have been queuing at your check in for hours. Why???? Zero to do with the M20. Please share a more truthful response.

[Louise Everett💫 @LM_Everett]

Bins. Not the most compelling topic but customer service as good as @simplehuman US and U.K. needs a shout out! Responsive, understanding, connected, simple. They live up to their name. Nice work! Many thanks 🙌🏻

[Greg James @gregjames]

Passed some tennis courts while doing a quick Barney walk and they were full of people PLAYING DOUBLES

Honestly everyone’s fucking mad.

Do people not see what’s happening in Italy, here or basically THE WHOLE WORLD?!

Social distancing isn’t fun for anyone but we HAVE to do it.

[Louise Everett💫 @LM_Everett]

@or_rhea @Moranchez @Agent_PeeBee @Purplebricks_CS Thanks @or_rhea done!

[Louise Everett💫 @LM_Everett]

@Purplebricks_CS I’m sorry you’ve been unacceptably slow so we cancel the contract.

[Louise Everett💫 @LM_Everett]

@Purplebricks_CS Sending you a DM means I have to explain the issue yet again. How about you DM me!

[Virginie Briand @wiaschin]

Some Workshop Locations are more special than others. 19:13 goes BayArena. Thank you Louise Everett, MCIM and Jasmin Angel for a great performance today.

#teamwork #digitaltransformation #leadership #change #changemanagement

[Louise Everett💫 @LM_Everett]

#InternationalMensDay

[Autocar @autocar]

OFFICIAL: Ineos has confirmed its upcoming 'Grenadier' family of SUVs will be built in Bridgend "as a significant expression of confidence in British manufacturing" https://t.co/YXDGdxlClt

[CAR magazine @CARmagazine]

Ineos Grenadier: 2021's old Defender spiritual successor is GO

https://t.co/v2wxmWlhcS