LOTD.com Help

Welcome to @LOTD_help the official Customer Care team for We’re here 9am to 5pm! 🙌🏻

[LOTD.com Help @LOTD_help]

@malll44814284

Hi, it's great to hear from you.

https://t.co/kWjVFqTIsv has now closed , but you can still get all your hottest trends by popping over to https://t.co/je0v03FVSo.

- Sobia

[LOTD.com Help @LOTD_help]

@_sblackburn Please send us a DM and a member of our team will be more than happy to assist.

Kate @ LOTD

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@Lou3Hearts1Love Please send us a DM so we can resolve this for you.

Kate @ LOTD

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@Carmelle_M Hi, it's lovely to hear from you.

What can we help you with today?

Montana @ LOTD

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@aggiesaurus Hi, we are sorry to hear about this. Please send us a DM so we can help. 😊

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@India_Boxall Please send us a DM and a member of our team will be able to resolve this for you.

Kate @ LOTD

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@SarraShaddad Hi, we are very sorry to hear that you haven’t yet received your order.

Please send us across a DM and we would be more than happy to help you.😊

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@OneDirecti0n0 Hi, we are sincerely sorry to hear that you have had an issue with your refund.

Please send us over a message and we would be more than happy to advise.😊

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@h0p3AV Hi, please DM us so we can help.

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@gina_abby Hi Gina, it’s lovely to hear from you.

We’re so sorry for any delay In your parcel reaching you.

We can see that a member of our team is resolving this for you via DM.

Montana @ LOTD

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@KookieG62 Hi Gwen, it's lovely to hear from you today.

Please send us a DM.

Kate @ LOTD

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@AmyLKijewski We are so sorry to hear you’ve not received your order.

We can see our team has been helping resolve this over DM.

[LOTD.com Help @LOTD_help]

@Missjnewton Hi,

We can confirm that all items that are sent back to us will be refunded.😃

[LOTD.com Help @LOTD_help]

@LisaTay82233232 Hi Lisa,

We would be more than happy to help with your query.

Please send us over a DM.😃

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@sophiembruckel Hi Sophie,

Please kindly check your inbox as we popped you an DM back yesterday.

Montana @ LOTD

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@chelseabruce_ Hi Chelsea, it’s lovely to hear from you.

We’re so sorry for any disappointment this may have caused you.

If you’d like to discuss this further please DM us.

Montana @ LOTD

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@Esha_Oxo Hi, it’s lovely to hear from you.

Can you please pop us a DM and a member of the team will be more than happy to help.

Montana @ LOTD

[LOTD.com Help @LOTD_help]

@sophiembruckel Hi Sophie,

Please kindly check your DM's as we have popped you a message.

- Montana

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@FKingman1 Hi, please send us a DM and we will be able to assist in your query.😊

[LOTD.com Help @LOTD_help]

@lizzif19874 Hi, we are very sorry to hear you have not received your parcel just yet.

Please send us over a DM and we would be more than happy to help you.😊