Laura Orfanedes

Strategic marketer and communicator, passionate about mission-driven communications about the key issues of our time: energy, water, health, and technology.

[Laura Orfanedes @LOrfanedes]

The future belongs to those who can hear it coming.

[More Perfect Union @MorePerfectUS]

@AOC Ticketmaster is destroying live music.

Their scam fees now cost as much as 78% of a ticket. They control the events, the venues, even the artists.

There’s a movement pushing the Justice Department to take on their monopoly. @Doctorow breaks it down.

[Laura Orfanedes @LOrfanedes]

@mom_hah1998 @taylorswift13 Same thing happened to me. Missed tons of work and I have Covid while trying to do this.

[Laura Orfanedes @LOrfanedes]

@taylorswift13

[not sierra @ivy_butterflies]

@Ticketmaster Funny how all the resellers were able to buy tickets just fine but the actual fans who have been waiting their whole lives made it to the front of the line, the seat selection screen, or even the payment screen then were kicked to the back of the queue...

[Alexandria Ocasio-Cortez @AOC]

Daily reminder that Ticketmaster is a monopoly, it’s merger with LiveNation should never have been approved, and they need to be reigned in.

Break them up.

[Laura Orfanedes @LOrfanedes]

@ryhann_ @Ticketmaster After 2.5 hrs in pause for Bos tix & when it moved again, after getting to #1 position to purchase, errored out and sent to back of queue, and too late to get any tix. Sold out w/in 2 min. Now Stub Hub charging upwards of $30K/tix. Ruined entire day; lost work; frustrating. AWFUL

[Laura Orfanedes @LOrfanedes]

@Ticketmaster @taylorswift13 Today's verified fan sale was an unmitigated disaster. I hope there are many, many very heated discussions between your management and Ticketmaster. Many longtime fans were shut out and tix are now on Stub Hub for upwards of $30-$40K/tix. SHAMEFUL!

[Laura Orfanedes @LOrfanedes]

@TMFanSupport Didn't get a ticket. Sold out in Boston on 5/19 in less than 2 minutes after I got in. Was bumped to back of queue and lost my place. YOU SUCK

[Laura Orfanedes @LOrfanedes]

@TMFanSupport How is it possible that I literally just 10 minutes ago made it to end of queue in Boston and when transferred to purchase tic was kicked out and put to back of queue to start over?????

[Laura Orfanedes @LOrfanedes]

@manalv8 @TMFanSupport Same thing just happened to me in Boston/Gillette.

[Denise @dennic888]

@TMFanSupport 1) you knew how many fans would be on the site because we had to register for presale
2) if you had us use the presale code to get in instead of at check-out, there wouldn’t be people on the site who didn’t have presale
3) you could’ve spread out ticket sales across multiple days

[Laura Orfanedes @LOrfanedes]

@TMFanSupport I went through to the queue in Gillette/Boston and got to the point where they transferred and got an error and was put back at back of queue! I used the link in the text! What happened?????

[Laura Orfanedes @LOrfanedes]

@TMFanSupport you guys SUCK! In waiting room and then queue since 9:30 Eastern while still trying to do my job. After a 2 hour pause in queue at #1445, the queue moves again and I get redirected to an error when in line to buy the ticket. YOU SUCK!!!!!!!!!!

[Laura Orfanedes @LOrfanedes]

@zuzalicious_ @tayismom @TMFanSupport I just got to the end of the fucking queue after 3 hours in Boston and it redirected me to an error screen when I was #1 in line to buy tickets and now bumped to the end of the queue. Ticketmaster should be napalmed and their CEO, CTO, and entire board of directors FIRED!

[Laura Orfanedes @LOrfanedes]

@TMFanSupport Boston/Gillette queue is moving again

[Laura Orfanedes @LOrfanedes]

@AnnieWeddle @TMFanSupport Is this for what timezone. We have no updates on the East Coast

[Laura Orfanedes @LOrfanedes]

@Swtness34 @TMFanSupport Paused since 10:30am ET. Almost 2 hours ago

[Laura Orfanedes @LOrfanedes]

@TMFanSupport PLEASE PROVIDE A STATUS UPDATE FOR PEOPLE 1) IN QUEUE, BUT PAUSED; 2) PEOPLE WHO TRIED TO CHECKOUT BUT WERE KICKED BACK INTO THE QUEUE TO THE BACK OF THE LINE. YOUR CUSTOMER SERVICE SUCKS!

[Laura Orfanedes @LOrfanedes]

@michaelaswift13 @janinecarroll @TMFanSupport Is that because the codes aren't working? That's what people seem to be saying.

[Laura Orfanedes @LOrfanedes]

@tayismom @TMFanSupport Are you saying the line is paused for Gillette? Should I not refresh then?

[Laura Orfanedes @LOrfanedes]

@TMFanSupport Stuck in the queue for Gillette for 1/2 hour with 1445 people ahead of me. What's happening?