Lauren💙

new Twitter page

[Lauren💙 @LSHAB1622]

@TUIUK No, I can’t be bothered. You’ve just lost a very loyal customer. Never again will I travel with you.

[Lauren💙 @LSHAB1622]

@TUIUK I cannot believe after dealing with multiple “complaint handlers” for nearly 6 hours. After completely ruining our holiday… all of which was completely at TUIs fault. You have decided that we will not be receiving any compensation. Terrible, terrible service.

[Lauren💙 @LSHAB1622]

@TUIUK Email received this morning saying baggage will arrive today.

Email received at 5pm today saying baggage won’t arrive until tomorrow.

We have no clothes left for our children! HELP ME OUT. Spoken to rep, knows nothing!

[Lauren💙 @LSHAB1622]

@TUIUK

Hi

Can you help, we’ve landed in Menorca and our case hasn’t arrived from Manchester. It has all my sons formula & nappies in. Do you know approximately when cases might arrive with us? I’m so stressed. We have absolutely nothing with us!!

[Lauren💙 @LSHAB1622]

@TUIUK @CarolFhurst We received an email to say we’d get cases today…. Then just another notification to say it will now be tomorrow.

I appreciate it wasn’t your fault initially but giving false hope on emails and essentially lying is disappointing!!!

[Lauren💙 @LSHAB1622]

@MartinSLewis we were part of the Man airport crisis on Sunday…3 hour delay, we arrived at destination to be told our bags didn’t fly with us. We are on day 3 of our holiday and no update as to when our bags will arrive.

Is there anything we can claim?

[Lauren💙 @LSHAB1622]

@TUIUK Is there any approximate timescales? We talking 24 hours? A week?

[Lauren💙 @LSHAB1622]

@Morrisons help!! My partner picked up our food to go order, and it’s the wrong cake!
We ordered the cake with different coloured layers not the rainbow daydream!!!

[Lauren💙 @LSHAB1622]

@SLC_Repayment Done

[Lauren💙 @LSHAB1622]

@SLC_Repayment hi - I’ve just tried to update my bank details on the phone, got through and the line disconnected after 40 mins of waiting. Please can you help?

[Lauren💙 @LSHAB1622]

@SLC_Repayment I know.. I just need to know if my bank details got updated because I phoned and the line cut out mid call after I’d given my details. I’m not waiting over an hour again on the phone, when it’s your fault it disconnected

[Lauren💙 @LSHAB1622]

@CadburyUK - £1.35 for 3 little Robin eggs… surely my bag isn’t missing a few? (According to the nutrition information 2 eggs is 22g… the bag should weigh 77g… so that’s roughly 6-8 eggs?!)

[Lauren💙 @LSHAB1622]

@johnlewishelp I have. Can you contact me urgently

[Lauren💙 @LSHAB1622]

@johnlewishelp @JohnLewisRetail the level of service we have received from John Lewis is absolutely outrageous. I can confidently say I will never ever use them ever again.

[Lauren💙 @LSHAB1622]

@BootsHelp why’s everyone on boots right now 🤷🏻‍♀️

[Lauren💙 @LSHAB1622]

@LoveMeadowhall Hi - what part of Meadowhall will this be please?

[Lauren💙 @LSHAB1622]

@AskVirginMoney Credit card account

[Lauren💙 @LSHAB1622]

@AskVirginMoney hi - I’ve been trying to call all day yesterday and today to get through to someone but I can’t reach anyone. I need to cancel a cash back claim form I sent off. Can anyone help me?

[Lauren💙 @LSHAB1622]

@AldiUK Done thanks

[Lauren💙 @LSHAB1622]

@AldiUK hi - I need some help with a online order return please