Laura

British Classical Singer/Actress. All views expressed on here are my own.

[Laura @LauraJade877]

@OctopusEnergy hello I know the community manager I have been speaking to is on leave is anyone available to take a look at missing outgoing data from Tuesday for me? Thanks

[Laura @LauraJade877]

@VirginAtlantic your multi trip bookings on your website hasn’t been working for days. Just get an error message every time when loading the flights. But flights that you are operating all available to book on your partner sites such as KLM Air France and delta?

[Laura @LauraJade877]

@VirginAtlantic is there any issue either way your website ? Every time we try and book it just comes up error

[Laura @LauraJade877]

@London_W4 This happened to me a few weeks ago. It’s absolutely awful.

[Laura @LauraJade877]

@OctopusEnergy I was promised an update this afternoon. Still haven’t had an update from over 24 hours ago but messages on here are getting picked up in less than an hour ? I can’t make sense of it. This has been going on for over a week now

[Laura @LauraJade877]

@OctopusEnergy at what point the following day should I be able to see my export Total in the app? I also sent a DM over 24 hours ago and chased an update to no reply.

[Laura @LauraJade877]

@OctopusEnergy I sent a DM a little while ago is anyone able to take a look please ?

[Laura @LauraJade877]

@Natnat1176453 How do I do that? It’s crazy the delivery driver dropped the drink over my entire order I had pictures to show everything was sodden with the driver stood at the door . And two items were missing and I got nothing back.

[Laura @LauraJade877]

@Uber_Support is there a reason you have completely ignored my DM about why you lied about processing a refund that has not been done?

[Laura @LauraJade877]

@Natnat1176453 @Uber_Support No I never got my money back they stopped replying to my DM messages when I asked them why they lied about processing a refund.

[Laura @LauraJade877]

@SPEnergyNetwork Hi, I emailed earlier this week about a solar export/DNO confirmation for my property for SEG setup. Could someone please advise on the status or the expected wait time to receive this ? Thanks.

[Laura @LauraJade877]

@FlintshireCC any idea when the website will be working to show when the bin days are please ?

[Laura @LauraJade877]

@Uber_Support I am still waiting over a week for a response to my DMs

[Laura @LauraJade877]

@Uber_Support I’ve sent a few DM messages chasing a refund that has never arrived . Please can you let me know why it’s not been received before I contact my bank for a chargeback

[Laura @LauraJade877]

@UberUKI_Support How do I submit a formal complaint otherwise I’ll escalate to a bank charge back as your customer service team on the app keep copying and pasting replies

[Laura @LauraJade877]

@OctopusEnergy your app is down again for the second time again today - crashing on startup - an ideas ?

[Laura @LauraJade877]

@OctopusEnergy @kev_kmf Broken again for me and lots on Facebook - doing the same as it did this morning

[Laura @LauraJade877]

@nick_thetford @OctopusEnergy Same here

[Laura @LauraJade877]

@Ke11yJ @OctopusEnergy Same here!

[Laura @LauraJade877]

@OctopusEnergy the app has updated overnight and just crashes when it opens - have seen several reports of this is it being fixed ? Have tried to delete and re install but no luck