Lauren Kushner

Account Director at Stitch Communications

[Lauren Kushner @Lauren_C_Read]

@YodelOnline parcel hasn’t arrived. Been in sorting facility since 18th July. Please help! Tracking number 87W344392226A

[Lauren Kushner @Lauren_C_Read]

@Tesco nobody has been in touch to confirm a delivery time! we've been waiting for this food for 7 days. We've waited in twice. You've taken our money yet delivered no food so we can't source an alternative. It needs to be sorted ASAP

[Lauren Kushner @Lauren_C_Read]

@Tesco I have been let down so many times by your delivery service. Tuesday - cancelled order, no reason given, asked to reschedule. Rescheduled for yesterday, didn't arrive. Chased & found out our driver had gone 'AWOL' and someone would contact me to confirm a time today. ctd..

[Lauren Kushner @Lauren_C_Read]

@ViridianNews have you changed your Myo-inositol with Folic Acid powder formula? its a completely different consistency to the last two bottles I purchased - more granular. As a pregnant lady I'm feeling nervous about what i'm consuming!

[Cara Lisette @CaraLisette]

I don’t think all the people who are saying “if you don’t want to be a nurse then leave” realise that’s exactly what’s happening. 40,000 nurses left the workforce last year - who’s going to replace them if we don’t improve pay and working conditions?

[Lauren Kushner @Lauren_C_Read]

@FirstBSA your Bristol to North Somerset buses are a disgrace. The X9 doesn’t seem to exist, I stood for an hour whilst two didn’t arrive, why? Other buses to Clevedon also didn’t arrive. Hundreds of people waiting at the Anchor Road bus stop.

[Lauren Kushner @Lauren_C_Read]

@BristolAirport TEN MINUTES to get through security today and we’re taking off on time. You can stop now @BristolLive

[Lauren Kushner @Lauren_C_Read]

@quizclothing to add to that, it's been in store since the 9th November and nobody has sent it back to the warehouse yet, despite your T&Cs stating it would be sent back if not collected after 14 days.

[Lauren Kushner @Lauren_C_Read]

@quizclothing I ordered a dress to be delivered to my local store. It's arrived but I no longer need it. I'd rather not travel into store given current circumstances. Can I somehow let the system know I no longer need the item and get a refund?

[Lauren Kushner @Lauren_C_Read]

@sweatybetty I want to cancel my returns as I don’t have a Hermes drop off point nearby. It’s not clear how I do this, can you help?

[Lauren Kushner @Lauren_C_Read]

@h0dgey @CrossCountryUK I was on this train also and it was totally hideous

[Lauren Kushner @Lauren_C_Read]

@CrossCountryUK the 11:12 from Bham New St to BTM is totally dangerous and completely unacceptable in any circumstance, but especially in a pandemic. 100s of plp shoulder to shoulder & sat on the floor. A refund should be issued, you have not provided the service we paid for.

[Lauren Kushner @Lauren_C_Read]

@GWRHelp @CrossCountryUK I bought my ticket from you GWR

[Lauren Kushner @Lauren_C_Read]

@GWRHelp the 11:12 from Bham New St to BTM is totally dangerous and completely unacceptable in any circumstance, but especially in a pandemic. 100s of plp shoulder to shoulder & sat on the floor. A refund should be issued, you have not provided the service we paid for.

[Lauren Kushner @Lauren_C_Read]

@sainsburys God you're so right, sorry, I was being very silly. Thank you! :)

[Lauren Kushner @Lauren_C_Read]

@sainsburys i'm trying to book a delivery slot tomorrow, however when I click on one of the £1 slots, the summary shows me it will cost me £7. This is the case for every single slot, be it saver or not saver and all amounts, i think there's a fault...

[Lauren Kushner @Lauren_C_Read]

@GWRHelp ok excellent, so no coaches involved? i wanted to very much avoid a coach!

[Lauren Kushner @Lauren_C_Read]

@GWRHelp I'm trying to get from Barnstaple to Bristol TM on 29.09. I understand works are taking place on this line so there will be a bus rplcmt b'twn Exeter & Taunton. On your site however it looks like there is ONE journey that doesn't involve bus rplcmt - is this correct?

[Lauren Kushner @Lauren_C_Read]

@CampaignMonitor Could you tell me how to log a ticket pretty please 🙏🏻

[Lauren Kushner @Lauren_C_Read]

@CampaignMonitor i'm desperately trying to talk to an actual person about billing issues I have for one of our clients, which is currently preventing me from performing a broadcast - your chat bot doesn't understand my issue so I'm not getting anywhere.

[Lauren Kushner @Lauren_C_Read]

@CampaignMonitor I don't know how to do that. I'm in my account and it doesn't tell me anywhere where i can log a ticket, only to start a conversation with a Bot. Could you tell me where I can log a ticket?