Leanne Spencer

[Leanne Spencer @Leanne5389]

@SUBWAY thanks for replying to my message , excellent customer service 🙄 my 21month old really enjoyed this…

[Leanne Spencer @Leanne5389]

@McDonaldsUK is there an issue with the monopoly stickers? Just ordered 2 large meals and mcflurrys, not a single sticker again?

[Alex Spencer @alexspencer1878]

Selling two tickets for 90s baby pop. £50 for both #90babypop @BowlersMcr please RT

[Leanne Spencer @Leanne5389]

@Darville_jrd83 @sammiellis82 @Gem_jensen @Flight_Refunds @TUIUK @SkyNews Fingers crossed you eventually get the best wedding ever after waiting so long, it will be worth it!

[Leanne Spencer @Leanne5389]

@TUIUK please can you advise why people who booked a holiday during the recent lockdown can have free transfer fees but those who booked before any knowledge of the latest travel ban will have to pay to transfer their booking?

[Leanne Spencer @Leanne5389]

@sammiellis82 @Gem_jensen @Flight_Refunds @Darville_jrd83 @TUIUK I know that's what I saw too, I have private messaged them to find out! Thank you

[Leanne Spencer @Leanne5389]

@sammiellis82 @Gem_jensen @Flight_Refunds @Darville_jrd83 @TUIUK Ours is may also, I have just found this on the website so I am wondering if they have amended policies for travel in May?

[Leanne Spencer @Leanne5389]

@Darville_jrd83 @Gem_jensen @TUIUK @TUIUK how is this fair? You are encouraging people to book and not supporting the loyal customers who have already booked with you, after todays news how can I commit to paying the full balance knowing you are going to charge me to change it? Times are tough enough!

[Leanne Spencer @Leanne5389]

@Darville_jrd83 @rkemp97 @TUIUK @MartinSLewis That is terrible! We booked with them in good faith because they are such a big company, I just can't understand why they would offer a free transfer to those who booked during a lockdown and travel ban when surely they would have an idea they can't travel anyway? Madness!

[Leanne Spencer @Leanne5389]

@Darville_jrd83 @rkemp97 @TUIUK @MartinSLewis Please let me know how you get on, we was going to try and do the same via his website, it just seems so unfair how new customers can change fee free but we can't, I just don't understand logic?

[Leanne Spencer @Leanne5389]

@TUIUK Thank you for replying, I understand I have already read the policy but I cannot understand how you have decided on the categories, we booked before the travel ban and lockdown which does not fall into your categories, seems very unfair!

[Leanne Spencer @Leanne5389]

@Wayfair I have spoken to you on the phone and on Facebook messenger I will be raising this matter with the retail ombudsman association because I have still received no despatch email or contact as to what is happening. I have waited patiently since 2 out of 3 box was delivered on 12nov

[Leanne Spencer @Leanne5389]

@Wayfair absolutely appalling customer service, over one month later still missing a top to my table, yet I can order the same table for delivery next week. And to top it off one of your advisors put the phone down on me! Apparent "technical glitch" but no courtesy to return call

[Leanne Spencer @Leanne5389]

@pandocruises how can I contact you? I need to speak with someone regarding the refund we have received, I have tried to phone, sent messages on Facebook but no response?

[Leanne Spencer @Leanne5389]

@easyJet Brilliant customer service, no reply!

[Leanne Spencer @Leanne5389]

@easyJet I really need to speak with someone in your customer services department, I have tried to email and was asked to call, however the phone line constantly says call back later. How do we get in touch please?

[Leanne Spencer @Leanne5389]

@easyJet Please can you advise?

[Leanne Spencer @Leanne5389]

@easyJet We wanted to rearrange for his birthday again so how would we do this please? Are you issuing credits and we could rebook once the schedule is available?

[Leanne Spencer @Leanne5389]

@easyJet We have flights booked to Prague for 20th June 2020 it is a group booking of 6 for a surprise for my husbands birthday, when will we find out if the flight is cancelled? We was hoping to transfer to June 2021 but the flight schedule is not due to be released until July?