Recently re-read this superb piece from @tom_geraghty...I’ve been talking about the subtle potential harm of "don’t bring me problems; bring me solutions" for 20 years, and this article is a thoughtful treatment of the topic
📖 Read here: https://t.co/qkcttPINtm
@EnergyAustralia After 5 contacts with EA to make 1 necessary change on our account, you would think the next copy of the bill would be correct. Not so - changing one initial (required for gov rebate) is too big an ask & far too difficult. Your promises each time are empty.
Engagement is multidimensional with Catherine Attard. Engagement with mathematics means thinking hard, working hard and feeling good. #MAVcon @attard_c
Primary teachers: Looking for a whole class place value game focussed on connecting representations and mathematical reasoning. You might want to check out Guess My Number: Two Questions and a Clue @tobyrusso@kath_cartwright@10001angela@helenjwc https://t.co/dtJIgzS4OQ
"What could I be wrong about?" Ask this of yourself once in a while.
Finding out you're wrong doesn't feel good. In fact, it feels profoundly bad.
But it's necessary if you want to grow. And -- the sting is lessened when YOU are the first one to know
#RightKindOfWrong
A risk of gaining expertise is focusing so much on answering questions that you stop questioning your answers.
It’s called cognitive entrenchment. As you get stuck in old schemas, you miss new ideas.
The antidote isn't to deepen your knowledge. It's to broaden your perspective.
@ServicesGovAU How would you suggest I proceed? I have been contacting for a week and it keeps disconnecting my call saying I can update details online when I can’t. I provide brief information in different ways to try and get through to an operator. Nothing works
@Centrelink I need to change my employment details on paid parental Leave application. I have rung numerous times and all
I get is we are too busy to take your call. Can you please advise how
I fix this?
@ServicesGovAU I have submitted a claim for paid parental leave.
I need to change my employer contact details from the local office (current location) to department organisation (who manage pays).
@Ticketek_AU disgusting that you will not provide a refund for 4 basketball tickets in Melbourne when my husband broke his leg and the orthopaedic surgeon wrote a letter advising you that he can not travel.