Letitia Samuels

[Letitia Samuels @LetitiaSamuels]

@EE Well, I can’t speak to the team because I don’t have another phone to call you from. Can someone contact me or call me? I asked for a new sim because my old one needed replacing.

[Letitia Samuels @LetitiaSamuels]

@EE I haven’t had mobile signal since Monday. Please can someone contact me to discuss.

[Letitia Samuels @LetitiaSamuels]

@EE I haven’t got it yet, I need my old sim reactivated. I haven’t got another phone to call customer service and WiFi calling isn’t working. How do I resolve this? As I don’t currently have a working phone.

[Letitia Samuels @LetitiaSamuels]

@EE Ok, but I have no signal I did order a replacement sim could that be the reason?

[Letitia Samuels @LetitiaSamuels]

@BootsUK I ordered some Xmas gifts on 29th November and I opened them to wrap and I have noticed you have only sent one of the items. This was Hugely disappointing please can you send a replacement.

[Letitia Samuels @LetitiaSamuels]

@BootsUK I was given free NDD when I purchased some items from your website. They were due to be delivered yesterday and I’ve had no update. Please can you let me know what’s happening?.

[Letitia Samuels @LetitiaSamuels]

@BootsHelp I received my online order today, but the box was damaged in transit and one of the items leaked, ruining the packaging for my electric toothbrush heads. This is the second time this has happened when ordering online — can someone please assist?

[Letitia Samuels @LetitiaSamuels]

@BootsUK
I received my online order today, but the box was damaged in transit and one of the items leaked, ruining the packaging for my electric toothbrush heads. This is the second time this has happened when ordering online — can someone please assist?

[Letitia Samuels @LetitiaSamuels]

@marksandspencer I purchased some Raspberries which have a sell by date of Monday 30th December. I have gone to eat them and they are mouldy. Please can you advise the next steps.

[Letitia Samuels @LetitiaSamuels]

@OralB Please can you provide some support as my electric toothbrush is struggling to hold a charge.

[Letitia Samuels @LetitiaSamuels]

However, I am still awaiting to be contacted regarding this. I still have the odd pair of shoes, please can you advise how I get this rectified?

[Letitia Samuels @LetitiaSamuels]

@clarksshoes I purchased a pair of shoes from one of your stores on the 12th June. I went into your Wolverhampton store to inform them that I had been sold odd shoes and was told the correct size would be sent across as I purchased from another store.

[Letitia Samuels @LetitiaSamuels]

@marksandspencer I brought some Strawberries which have today’s date on them! I opened the packet and they are mouldy. Please see below for pictures.

[Letitia Samuels @LetitiaSamuels]

@ted_baker I am unable to DM you please can you message me thanks!.

[Letitia Samuels @LetitiaSamuels]

@ted_baker Please can someone reach out to me as I have a query.

[Letitia Samuels @LetitiaSamuels]

@marksandspencer I purchased these strawberries on Thursday. I went to eat earlier and I notice they are mouldy. This is the third time in a matter of weeks. I purchase my fruit from M&S due to your quality but currently it’s not up to your usual standard.

[Letitia Samuels @LetitiaSamuels]

@marksandspencer I am very disappointed to have purchased mouldy fruit for the second week running. As you can see from the below the oranges are clearly in date.Quality like this is unacceptable please can this issue be addressed. #customerservice#qualitycontrol

[Letitia Samuels @LetitiaSamuels]

@marksandspencer I purchased some Raspberries and the best before date is 11th May which is today. I went to open and some of the Raspberries are mouldy. Please see below for a pic, can you advise of my options please.

[Letitia Samuels @LetitiaSamuels]

@quizclothing I purchased some items and paid for NDD and the items didn’t arrive. Please can someone reach out to advise.

[Letitia Samuels @LetitiaSamuels]

@eon_next Hi please can you confirm the number for her to WhatsApp you?

[Letitia Samuels @LetitiaSamuels]

@eon_next urgent: Hi I’m tweeting on behalf of a friend who doesn’t have twitter. How does she contact someone to get a replacement electric key. Your offices are closed until Wednesday and she has no electricity and lives alone. Please can someone reach out.