@SpiceMoneyLtd I have received around 10 "Successful Loan Repayment" SMSs within 15 minutes, all from your official sender ID, for different loan account numbers that do not belong to me. Your customer care is only giving automated responses, l I'm unable to reach a human agent
@sing67120@SpiceMoneyIndia @SpiceMoneyLtd I have received around 10 "Successful Loan Repayment" SMSs within 15 minutes, all from your official sender ID, for different loan account numbers that do not belong to me. Your customer care is only giving automated responses, I'm unable to reach a human agent.
@India_Yamaha I understand spare parts can sometimes be delayed. But making a customer wait 22 days without any timeline is unacceptable. I depend on this bike for my daily commute and have faced unnecessary inconvenience and expenses.
@India_Yamaha I have repeatedly called and visited the service centre. Every follow-up ends with the same answer. They cannot tell me: ❌ When the part was ordered ❌ When it will be dispatched ❌ When my bike will be ready
@India_Yamaha The insurance company has already approved the claim. The delay is not because of insurance. The only pending issue is the radiator, which the service centre says has "not been billed" by Yamaha.
@India_Yamaha The service centre keeps giving me the same response every day: "The Radiator Assembly has not been billed yet, so we don't know when it will arrive." No ETA. No explanation. No accountability.
@India_Yamaha I understand spare parts can sometimes be delayed. But making a customer wait 22 days without any timeline is unacceptable. I depend on this bike for my daily commute and have faced unnecessary inconvenience and expenses.
@India_Yamaha If this issue is not resolved promptly, I will escalate it through the National Consumer Helpline and other remedies available under consumer protection lawsI hope Yamaha resolves this matter quickly and restores customer confidence.
#Yamaha#MT15#CustomerService#ConsumerRights
@India_Yamaha@India_Yamaha Please investigate this case immediately. I request: ✅ Expedite the radiator ✅ Share the spare order status ✅ Provide a confirmed repair date ✅ Ensure better communication with customers